AutoNation Collision Center Denver

4.7 (2,097reviews)
93%
7420 Washington St,  Denver,  CO  80229
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Shop AssistantSparkles

In operation 29 years.

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,097)

Likely to Recommend

Repair Quality

I wouldn't consider having my vehicle repaired anywhere else.

Customer Service

Returned Clean

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Repair Quality

Can’t tell anything had happened, and the paint match to the older paint was done very well

Customer Service

Meghan was attentive and corrected the automated text messages to let me have a better idea of what was really happening. Couldn’t be happier. Front desk was friendly as well

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Your team was excellent!

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Customer Service

Returned Clean

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Returned Clean

Likely to Recommend

Repair Quality

Auto Nation had my car for almost 3 weeks to replace my back windshield, my bumper, and a plastic decal piece on my tailgate. Out of those three things that were replaced, I had to go back in to get them to completely reinstall my back windshield because the glass was installed incorrectly and showing the road as being warped, the decal piece had to be reinstalled because it kept lifting up. I had to go BACK in a total of 3 more times after the three weeks they had my car in the shop. Even now I'm still having issues with the work they did - my tailgate (inside my car) is leaking every time it rains. I will NEVER use them again.

Customer Service

They kept giving me timelines that were Incorrect and every single time I called they didn't have an answer for me so it felt very unhelpful. They did not offer a discount or anything to rectify the situation. I lost a lot of money having to go in in the middle of my work day so that they can replace things that they should have done properly the 3 weeks they had my car.

Likely to Recommend

Repair Quality

You used super glue/ hot glue to glue back parts of the car you damaged. You should not be in business.

Customer Service

Likely to Recommend

In spite of the longer than expected time to completion, the final result, the work was excellent and the staff very responsive.

Repair Quality

The work was beyond expectations, a bit slow, but very happy with the results, Truck looks great

Customer Service

The staff was responsive and friendly.

Likely to Recommend

None

Repair Quality

Although the repair took a long time because parts needing to be ordered the final results were great.

Customer Service

None

Returned Clean

Likely to Recommend

Yelling at customers is not a great look.

Repair Quality

The repair was delayed two weeks longer than we were estimated. We got very little communication about the delays and timing which made it difficult to know when we should return our rental car incurring significant costs. Then when my wife tried to coordinate a pick up time, Alan yelled at her for expressing mild frustrating with his unclear communication then refused to let her speak to someone else and kept yelling at her. Not a good experience.

Customer Service

Unreliably answering the phone, infrequent communication and then my wife as yelled at for trying to coordinate the vehicle pick up. After we picked up the vehicle which was delayed in order to do the alignment, the car's alignment was horrible pulling very hard to the left.

Returned Clean

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Customer Service

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Yes, Auto Nation was a great choice for us

Repair Quality

the repair looks very original and the color match is very close. All job looks very good.

Customer Service

Tara and Jon were very helpful and so easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Took a long time, lots of miscommunication because the employee assigned to my vehicle repairs quit.

Returned Clean

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Repair Quality

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Repair Quality

I picked up my car, but it was totally fixed all the way. Just hoping that they will double check everything before returning my car.

Customer Service

They were professional and they really tried to help me.