AutoNation Collision Center Gulf Freeway

4.7 (2,970reviews)
94%
13800 Gulf Freeway,  Houston,  TX  77034
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Shop AssistantSparkles

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Scion
Subaru
Toyota

Reviews (2,970)

Likely to Recommend

Like I said the shop repair and paint is I'm very satisfied with that. Yes, I would recommend a friend or a customer or family

Repair Quality

The work was great. No doubt about that. 100% on the repair paint job

Customer Service

Customer service went that great. I wasn't very informed when I text did not get a respond from the personal phone or customer service, service.

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Repair Quality

Customer Service

very knowledgeable and attentive

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Repair Quality

Parts of the roof assembly were left unsecured leading to a part coming a lose and being lost. A plastic section which covers the passenger side front window was left loose and flapping.

Customer Service

The completion date was extended more than once. I was told the vehicle would finally be prepared on 5 August, but is was not, and when ai called I was told it would be ready the next day, but it was not, and no one called me until I followed up.

Returned Clean

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Repair Quality

Very informative. Constantly letting me know what was going on.

Customer Service

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Repair Quality

I have all kinds of issues wrong with my car.. very bad poor job

Customer Service

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Repair Quality

Back left step did not fit well and was informed it was an aftermarket part

Customer Service

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Repair Quality

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Second time I used them

Repair Quality

Customer Service

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Repair Quality

Couple days late overall due to them forgetting about a stylistic overlay (black). They ordered and fixed their error.

Customer Service

They were prompt and responsive as needed.

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Repair Quality

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Repair Quality

Only complaint was that parts were left in my car

Customer Service

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Excellent service from beginning to end

Repair Quality

Beautiful job!

Customer Service

Excellent communications

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Repair Quality

Customer Service

Returned Clean