AutoNation Collision Center Gulf Freeway

4.7 (2,974reviews)
94%
13800 Gulf Freeway,  Houston,  TX  77034
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Shop AssistantSparkles

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Ram
Scion
Subaru
Toyota

Reviews (2,974)

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Returned Clean

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My Experience

Very happy with the work done in a timely manner.

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My Experience

Beverly Ecknenrod did a great job. She welcomed me with a bottle of fresh water and made sure I was updated during the process of the cost and repair of my vehicle. She had to wait for me an hour late after office closing time to hand my car back to me. I will definetly recommend the collision center to friends and family.

My Experience

So communicative and knowledgable. They kept me updated so well as to the progress of my repairs. Everyone was very nice too.

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My Experience

Tito was terrific. Communicated through e-mail and over the phone during the process and provided many accurate updates on the status of the car. Met me when I had to pick up the car, and explained the work that was performed. Very professional. Terrific service.

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Tito is the man.

Repair Quality

Tito took charge of the case and was terrific throughout.

Customer Service

Tito was extremely communicative throughout the process.

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My Experience

The gentleman who helped me throughout the process was very professional, always on time when I scheduled two appointments (initial, and to drop of the car), and did an excellent job at communicating where my car was in the repair process. I would definitely use AutoNation Collision again soley because this gentleman's customer service was excellent.

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Repair Quality

excellent job. Not one bad thing to say.

Customer Service

My customer service rep was awesome!! He was always on time and super friendly and professional. He listened to my concerns with the car and even fixed an insurance issue that had two different claim numbers submitted. While always being polite and cheerful.

My Experience

Everything was great and my repair was completed quickly, ahead of schedule! Thanks!

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