AutoNation Collision Center Gulf Freeway

4.7 (2,973reviews)
94%
13800 Gulf Freeway,  Houston,  TX  77034
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Shop AssistantSparkles

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Scion
Subaru
Toyota

Reviews (2,973)

My Experience

Frequent ypdates. Good and considerate staff.

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My Experience

I loved the service that was done on my vehicle! Tito was wonderful! I would absoulutely come back! Thank you so much for the great customer service!

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I have a real mud guard that is not flush against the back bumper. I ill take it back

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My Experience

The job was completed in a timely manner, but not fully completed. The headlights need to be adjusted, one's higher than the other.

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My Experience

Excellent service!!

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Returned Clean

My Experience

Each time I came in, I was greeted and my needs met quickly, without me having to wait. Repairs were done earlier than promised and car returned to me repaired and also much cleaner than when I left it.

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My Experience

Great job and quick and Claudia was the best

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I would definitely refer people to Tito but I would be hesitant because of the front desk customer service.

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My agent Tito was awesome. He keep me updated with my car and made sure I understood exactly what waa going to be done to my car. On the other hand, the front desk service was HORRIBLE. Each time I came, I had to go find Mr. Tito because no one would be at the desk. Also, when I booked my appointment, I specifically asked how long it would take to drop off my car and get into my rental. The receptionist on the phone told me 10 minutes. I then explained to her that I have to pick up my kids from daycare so 10 minutes would be perfect. When I arrived, it took 15 minutes before enterprise even showed up with the car AND the receptionist didn't even inform me that my reservation was canceled. Ten minutes turned into an hour and the receptionist wasn't apologetic nor did she try to assist in fixing the problem.

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Returned Clean

My Experience

great customer service, great followup i was well informed of everything. the only thing i noticed was that my car smelled like grease/mechanic shop on the inside afterwards. was clean but smelly

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My Experience

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My 6 year old Camry looked like a new car! I was concerned about unseen damage, but was explained as to exactly what was checked and/or repaired. Have had no problems.

Customer Service

Call backs from service department were slow or had to make more than one call

Returned Clean