AutoNation Collision Center Spokane

4.9 (3,716reviews)
97%
10000 E Sprague Ave. (Physical Address),  Spokane Valley,  WA  99206
Bot
Shop AssistantSparkles

In operation 41 years.

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:30 am - 4:30 pm
Tue 6:30 am - 4:30 pm
Wed 6:30 am - 4:30 pm
Thu 6:30 am - 4:30 pm
Fri 6:30 am - 4:30 pm
Sat 7:30 am - 11:30 am
* Holiday hours may differ.
Acura
Audi
Honda
I-Car
Subaru

Reviews (3,716)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that restored vehicles to like-new or better condition. The team received high marks for attentiveness, professionalism, and going above and beyond to make stressful situations manageable. Communication was frequently highlighted as a strength, with customers appreciating regular text updates and proactive status notifications throughout the repair process. Many vehicles were completed ahead of schedule, which pleasantly surprised customers. Areas noted directly by customers for improvement include occasional delays due to parts availability, isolated cleanliness concerns at pickup, and a few instances where follow-up communication or invoice processing could be more timely.
Select to learn more
"You guys did an amazing job and made the process of a less than ideal situation very easy to navigate and deal with. If I ever have issues ..." Read more
"... in quickly for the estimate and repair services. From the estimate to the pick up of my repaired vehicle all went very smooth." Read more
"Super service. Fast, professional, perfect color match, great communication and a good price even though we have insurance considering ..." Read more
"Im totally happy with the service, updates, Ride to rental agency, the condition of my car when I picked it up- inside ..." Read more
"My car repair looks absolutely perfect! Autonation did a fantastic job on the bodywork and paint and in a very timely fashion, ..." Read more
"Amazing communication from the team! The online tracker didnt seem to work but the team kept me informed throughout ..." Read more
"The service and communication was outstanding. I was kept informed through the whole process. I was told it would take ..." Read more
"Communication was excellent, entire team was friendly and professional. The job looks great, it is not noticeable that a ..." Read more
"Text update never happened. Better communication"
"They kept me well informed on the progress of the repair. Car looks like new."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I wish Chevy would have sent the steering rack sooner. I was without my truck for 2 months only due to Chevy's delay. Trevor at AutoNation did excellent work. I really appreciated his updates. I gave AutoNation a 10 because they truly deserve it. I would recommend them to anyone who needs their car repaired.

Customer Service

Trevor did an excellent job

Likely to Recommend

Excellent job and great staff

Repair Quality

Communication was excellent, entire team was friendly and professional. The job looks great, it is not noticeable that a repair was made. Timing was good as well.

Customer Service

See prior comment - Alex Campbell was great to work with and communicated almost every day to keep me updated, diminishing and concern

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Satisfied

Repair Quality

Completely satisfied

Customer Service

Really good. Fast work had me in and out. Parts came early

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job. Well done

Customer Service

Very efficient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I am a satisfied custo.er.

Repair Quality

Repaired back to original condition.

Customer Service

Paperwork was prepared and handled efficiently.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was pleased with the good communication, and how quickly my car was repaired. Trevor kept me posted every couple of days, the work was done well, and clean when I picked it up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Trevor was not easy to work with. He was being evasive, rude and disrespectful. He speaks more than he listens. Please call Me to learn mite about my negative experience. Dr. Sunny Wadhwani 509-389-7042

Customer Service

Please call me to learn more about my negative experience. Dr. Sunny Wadhwani 509-389-7042

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service