AutoNation Collision Center Westlake
In operation 61 years.
We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The lady who took care of us was phenomenal! The gentleman with the beard was very dismissive of me when I came in to ask questions.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
I will be contacting the collision center today. My bumper is not matching up with color of my car.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Matt Schreiber , the collision director was exceptional in managing the repair and in communicating during the repair process
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repair work was good. Customer service unacceptable
Customer Service - 0.5/5.0 -
Lack of updates and communication. Exceeded one month rental coverage with no communication. Different information given to me and State Farm. Was told manager would call me and it didn’t happen.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were perfect and dont in a timely manner. Zack was great at communicating the progress of the repairs.
Customer Service - 5.0/5.0 -
The staff at Autonation Westlake are always amazing. Friendly and informative! That's why I keep going back.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Need better communication with customers
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
it works
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional and courteous staff
Repair Quality - 5.0/5.0 -
Professional and overall great service.
Customer Service - 5.0/5.0 -
Great follow up on the progress of the car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bumper on my truck looks like it’s a brand new truck
Customer Service - 5.0/5.0 -
Clear and friendly