Gerber Collision & Glass - N Olmsted/Brookpark Rd.

My Experience - 5.0/5.0 -

This was handled so quickly and with such professionalism. I couldn’t be happier.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very good customer service.

My Experience - 5.0/5.0 -

Gerber is absolutely the best!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The gentleman in the middle office is fantastic. They did a great job

My Experience - 5.0/5.0 -

The Gerber team is top notch and has been there for us in good times and not so good. Thank you Judy and Sarah for the best customer service. And the service team for making our Sequoia look brand new.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I know whoever will be reading this is not going to do anything about the situation but I was very disappointed and dissatisfied with the recent "repairs" done to my vehicle. I brought it in after a hail storm with specific damage to the veh's front hood. When I picked it up, it looked exactly the same as I brought it in and I feel like completely wasted the $1000 deductible. I never should have brought it in the first place. Also my front driver side seat belt was all messed up and they had to correct that as well.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I brought my veg in after a hail storm w a lot of damage to the veh's front hood, and the condition looks the exact same way as when I dropped it off. Also the seat belt was messed up.

Customer Service - 4.0/5.0 -

The people themselves have always been very pleasant and easy to work with, but I totally disagree with this last supposed repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept me up to date on the repair status of my vehicle. Friendly and knowledgeable staff. Worked well with the insurance company. And the bonus was cleaning of the inside and outside of my vehicle.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Staff very friendly and personable

Returned Clean

Likely to Recommend - 5.0/5.0 -

Ultimate friendly professionals.

Repair Quality - 5.0/5.0 -

Fast, super friendly thorough service!

Customer Service - 5.0/5.0 -

Great customer service!

My Experience - 5.0/5.0 -

As unhappy with circumstances that led me to be there Judy, Sarah and Mark did a lot to make it a positive and pleasant experience to deal with Gerber Collision. I was confident in getting professional workmanship and quality results.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every one was great from start to finish. My car looks new. You all were very kind and thoughtful and extremely efficient Thank each and everyone.

Likely to Recommend - 5.0/5.0 -

For all of the reasons I mentioned

Repair Quality - 5.0/5.0 -

I had a great experience start to finish. My car looks amazing. Thank you all again

Customer Service - 5.0/5.0 -

Customer service was superior

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amazing people and business. Helped us in a bind and did so with kindness, empathy and professionalism. Will always be a repeat customer here.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work getting our car back to pre accident condition.

Customer Service - 5.0/5.0 -

All and any questions were answered in a timely manner.

Returned Clean