Gerber Collision & Glass - Brunswick (OH)

4.9 (4,371reviews)
97%
2000 Pearl Rd,  Brunswick,  OH  44212

In operation 85 years.

Gerber Collision & Glass - Brunswick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,371)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Regular text and phone update communications were frequently highlighted as a standout feature that gave customers peace of mind. Many repairs were completed ahead of schedule, which was a pleasant surprise for customers. A few customers noted minor issues such as paint overspray, incomplete work, or delays, reflecting areas they felt could be improved, though these were generally resolved promptly by the team. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... car company, which made everything so much easier. The quality of the repair is outstanding. My car looks like new againβ€”you cant even tell it was ever in an accident. ..." Read more
"They really did a great job it looks as if I was never in a car accident The work actually made my car look brand new."
"They were excellent in every way.Kept me up to date on progress real time, picked me up and dropped me off at home. ..." Read more
"Great experience. From the estimate, to drop off, repair, and pickup, it was seamless. The quality of work was above expectations"
"Customer service was top notch. Everyone there was super helpful, honest, and I felt comfortable having my car worked ..." Read more
"... Gerber team kept me updated throughout the process and even finished my car a week early! I was so happy to pick it up yesterday and could not believe how great it looked. ..." Read more
"Actually sooner then date given"
"The installation was done in 20 minutes, outstanding!"
"The major repair was done perfectly and in half of the estimated time."
"Car was finished 1 week early and looks GREAT!"
"I loved the texts I received everyday updating me on the progress of the repairs being done and when I could expect ..." Read more
"System generated text alerts were somewhat inconsistent"
"... excellent. Personnel were very friendly and accommodating. Updates via texts were appreciated." Read more
"They kept me updated on their progress everyday as well."
"Completely painless and professional from start to finish. Kept me informed on their progress and explained any delays in detail. Workmanship was excellent and very much appreciated! ..." Read more

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My Experience

Everything about you guys was awesome. Communication was great

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Great company excellent work

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Great work

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My Experience

You guys rock! Thank you so much for keeping me updated with the process, it was a quick pick up and in addition the car looked fantastic! I appreciate the team that took the time to ensure the work was done and the team that went the extra mile to make my car look sweet! Thank you!

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I am completely satisfied with the work done and would recommend them highly.

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I am pleased with the work done on my car.

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Customer service was very helpful ,especially the updates I received.

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My Experience

My car looks brand new. Thank you. Also all the people I had contact with were very kind and pleasant. I appreciate their kindness and professionalism.

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My Experience

Everything went well and was right on time. Everyone was very kind and thoughtful you have great people working for you. My car looks great. I would recommend you to others. Great job πŸ‘

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Job well done.

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Everything went very well.

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Very well everyone was very nice and they did a great job on my car πŸ‘πŸ‘

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Highly recommend

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Very pleased with the work done on my Corolla hybrid. They kept me apprised of their progress and it was completed a day before schedule. Everyone is so friendly too. I highly recommend Gerber collision and glass

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Excellent

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Truck looked amazing and they even detailed the inside of my truck. Great customer service and very easy to work with!

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Jackie was very helpful and informative all while being extremely professional

Returned Clean