North Olmsted Collision Cr#21

4.8 (1,406reviews)
97%
28415 Lorain Road,  North Olmsted,  OH  44070

In operation 27 years.

North Olmsted Collision Center has proudly served our community with expert auto collision repair services since 1999. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in North Olmsted, OH. At North Olmsted Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Mercedes-Benz
Nissan

Reviews (1,406)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and clear communication throughout the repair process. Many customers highlight proactive updates, timely notifications about parts and progress, and seamless coordination with insurance companies. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including more proactive status updates without needing to call in, occasional workmanship concerns such as paint quality, and limited business hours. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.
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"... as it looked when I drove off the showroom floor! Great attention to detail, professional, and reliable. Real honest people." Read more
"... charging my battery. I appreciate your staff and the pristine job on fixing my vehicle after an accident. Thanks again. Highly recommended." Read more
"They did an amazing repair! They keep me in the loop, too, about progress and any roadblocks."
"the repaint of the bummper was poor. There are several pits in the paint and a dark mark. They also told me they ..." Read more
"... informed of the progress being made on the repair. Job was completed ahead of schedule. Very organized facility & treated with kindness. ..." Read more
"... was finished they also took care of the rental car. My car was finished a couple of days early. Once again, they were very nice and explained what ..." Read more
"... damage that I had was not Major by any means. Yet deadlines kept getting pushed back and push pushed back and push back the work that they completed on my ..." Read more
"Excellent service & repair job! I was kept informed of the progress being made on the repair. Job was completed ahead of schedule. Very organized ..." Read more
"Kept me in the loop for the entire process. clear, concise updates in a timely fashion."
"... past ten years and the quality is always top notch. They call you every step of the way. Appreciate you guys!" Read more
"The communication I was promised was basically non existent. The estimate I needed so another repair could be ..." Read more
"Very good communication and explanation of process and repairs. Finished product looks great!"

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Great customer service and great workmanship on car.

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Everything came out beautiful.

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The customer service was excellent. This is not an everyday occurrence and they explained everything thoroughly and kept me informed throughout the whole process.

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Returned Clean

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Pete was very helpful in providing a reasonable estimate of time to complete the repair to our car. P.S. our car was reaedy precisely on the estimated date

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prompt and courteous service

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Returned Clean

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Amazing work. Always pleased with the results.

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Excellent customer service. Bill Barrett is always a pleasure to work with. Extremely accommodating and keeps you informed throughout the work.

Returned Clean

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Got the job done

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Very professional

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Returned Clean

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Good service, good workmanship. No issues.

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Returned Clean

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This is a very professionally run shop. Everything went as promised.

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Returned Clean

My Experience

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Zero communication. I had to call 4 times for updates. Every deadline given was missed.

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Returned Clean

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Bill and the team are simply the best. Work is done with quality and communication is second to none.

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Returned Clean

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Returned Clean