Autotech Collision

4.7 (815reviews)
98%
505 W. 57th Street,  New York,  NY  10019

At our shop, we believe in offering nothing less than quality work every time. Our team thoroughly checks your car before, during, and after the repair process to ensure everything is up to even the most exacting standards. In fact, we believe in our work so much that we offer a lifetime guarantee on all of our workmanship

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (815)

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Repair Quality

Took a little longer than they said but work is great

Customer Service

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Before I was treated poorly I would’ve gave this place a 10/10 but the customer service was beyond unacceptable

Repair Quality

Customer Service

I was treated extremely bad when I picked up my car. I would put a ZERO if I could. I was told for 3 days in a row that my car would be ready. I had to make the call each day to find out even though I was told that I would be notified. That’s 3 days I had to pay $30 to put the car in a garage unnecessarily. So on the 4th day I don’t drive and of course the car is ready, so now I have to take the train home from work and drive the car back downtown. I call ahead to say that I was running a few mins close to closing. The guy said ok. I got there 20 mins after closing and the guy left, didn’t inform me or his colleagues and the woman that remained in the office treated me as if I was a piece of garbage because of the time I arrived. Very condescending.

Likely to Recommend

Repair Quality

Outstanding job!

Customer Service

Awesome!

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They are very professional and did great work.

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Repair Quality

The car looks great and is running well, as if there were never any repairs ever needed.

Customer Service

Responded to my inquiries timely and appropriately.

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Customer Service

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Repair Quality

Perfect and timely thanks

Customer Service

Perfect and timely

Returned Clean

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Repair Quality

It took over a month and a half to repair. We understand Genesis parts are difficult to access and they sent to you the wrong front rims twice.

Customer Service

Entrance and exit with the car was expeditious. The repair unfortunately took way to long

Returned Clean

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NO. NEVER.

Repair Quality

Comunication with Customer 0 . Inappropriate customer service. You claim you were busy and under staff. You shouldn’t be taken customer. Late Late completion of work. Gold Class LOL

Customer Service

Unprofesional Lock of customer Service.

Likely to Recommend

Absolutely

Repair Quality

I was afraid the color was going to be off but my vehicle looks as if nothing ever happened to it.

Customer Service

Personnel were on point. Had an appointment, didn't have to wait. Was walked around the vehicle to see damage. Was told once they open it, will let me know exactly what going on inside. And they called me the same day with the info and how much it's going to cost.

Likely to Recommend

Repair Quality

Excellent color match.

Customer Service

Professional and friendly. Also it was really nice to get the car back clean, thank you.

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Repair Quality

Took no longer than I was told hit work seemed good.

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