Autowerks Northwest

4.8 (3,965reviews)
95%
7516 S Macadam Ave,  Portland,  OR  97219
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Jaguar
Land Rover
Mercedes-Benz Elite

Reviews (3,965)

Likely to Recommend

This is my 4th time using Autowerks my family had a good experience before but after this time we are done. Not to mention they siphoned gas off my vehicle.

Repair Quality

Very bad communications it’s near zero regarding the progress of repairs

Customer Service

I tried communicating with my estimator via email several times with no response just to be told he’s on vacation! Professionally there should be someone else covering for him . But that wasn’t the case.

Returned Clean

Likely to Recommend

Repair Quality

It took a little longer than I would have liked but I know that was out of your hands with having to order parts. The communication was wonderful and yall did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best shop in town to fix your car when you have an accident

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service and timely.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You couldn't tell where the damages even were.

Customer Service

Everyone was nice and had a sense of urgency.

Returned Clean

Likely to Recommend

I actually plan to write a very, VERY negative Google review of my whole experience.

Repair Quality

If the scale would have allowed negative numbers I would have chosen the lowest. Waited four business days for a quote and that was after having to call twice to prompt personnel to do so. When I got the quote, was literally double what he'd 'estimated' originally. Oh, and by the way, more than double what I got it done for.

Customer Service

Unresponsive, aggressive, truly and totally worthless.

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new!

Customer Service

My Experience

Ty was great

My Experience

Likely to Recommend

Repair Quality

Yhey we’re great

Customer Service

They were great

My Experience

Very easy to work with, very professional, and extremely helpful on this whole process. I appreciate everyone there who advocated for me and my car to get fixed and covered by insurance!

Likely to Recommend

Repair Quality

Incredible and helpful staff!!

Customer Service

Returned Clean

My Experience

i am satisfy 100.

Likely to Recommend

Repair Quality

As always excellent job .

Customer Service

Returned Clean

My Experience

It’s the best place to make a bad situation much better. From the people that greet you to the skilled individuals that make your car look as good as new - Autowerks NW is the best.

Likely to Recommend

I never hesitate when I am in a conversation and someone is talking about a wreck they have been in recently to recommend Autowerks Northwest.

Repair Quality

For decades I have used AutowerksNW whenever I have needed bodywork done on my car(s). They are truly THE BEST! Everyone there is professional, friendly and a pleasure to do business weith.

Customer Service

Returned Clean

Likely to Recommend

Great service

Repair Quality

The 11 year old car looks new. The team did a great job. Thanks.

Customer Service

I kept in close touch with the rep.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean