Autowerks Northwest

4.8 (3,971reviews)
95%
7516 S Macadam Ave,  Portland,  OR  97219
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Jaguar
Land Rover
Mercedes-Benz Elite

Reviews (3,971)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car still has issue. Can't get Autowerks to return my call (Michael)

Customer Service

Returned Clean

My Experience

My Experience

I appreciated the electronic updates and they were followed up by a telephone call to make sure that I knew when my vehicle was completed in They seem very generous With the information or trying to help me To satisfy all my needs

Likely to Recommend

Repair Quality

Excellent representation of Farmers Insurance customer care!

Customer Service

My Experience

It looks great!

Likely to Recommend

Repair Quality

Great job!

Customer Service

Likely to Recommend

Repair Quality

It looks good

Customer Service

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Overall, very good customer service. The only issue was notification of the final extension of the repair time. I phoned on the day the vehicle was to be ready to be picked up only to find out it would not ready for four more days. The email notifcation of the final extension arrived on the day it was ready to be picked up.

Returned Clean

My Experience

Thank you for all your help, however, I'm pretty disappointed with the rock chip repair though. It was a completely different color of white in the car is so it stands out crazily when you're standing next to the car. I would have preferred the rock chips the way they were before you "fixed" them, after seeing the gross amount of carelessness that must have been used when applying the touch up paint.

My Experience

As I said to Mike, Autowerks exemplifies total professionalism.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent repair and service. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You gave us our car back and it wasn't complete. Mercedes had to fix the rest of it. It took an additional week and several more trips to the dealership and londer car rental.

Customer Service