Autowerks Northwest
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 3:00 pm |
My Experience - 5.0/5.0 -
Speed and quality. I appreciate that Michael B. found a way to not need to order new parts.
My Experience - 5.0/5.0 -
Michael was very professional and kept me informed about my car every few days or as needed. Michael also, did a great job communicating with my insurance company which was great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We are return customers and have referred other customers in the past. We will continue to do so.
Repair Quality - 5.0/5.0 -
Repair quality is excellent; we are very happy with the finished product.
Customer Service - 5.0/5.0 -
We had a few hiccups in communication but they were resolved in a very professional manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience with Autowerks exceeded my expectations! Great staff, good communications, excellent workmanship
Customer Service - 5.0/5.0 -
Fabulous staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication a long the way. I'm very pleased with the attention to detail from the team I am very happy as a first experience! Will definitely work with you again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My only complaint is not being updated on the delay of getting my car back. My calls were not returned and made it very frustrated Everyone is super nice BUT u need to return calls and give updates Only takes a few minutes and was not done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and did a very good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I'd recommend Autowerks
Repair Quality - 5.0/5.0 -
Autowerks worked with my wife and I to quickly repair our "fender-bender" and to resolve any issues we had with the insurance company who represented the person whose car had collided with us.
Customer Service - 5.0/5.0 -
Michael kept us infomed about the status of our claim, the billing process (with the insurance company) and the overall progress of repairs to our car.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend anyone who cares about getting their car repaired perfectly to go no place else. I will not take my Mercedes anywhere else after seeing the incredible work and care they have done with my car
Repair Quality - 5.0/5.0 -
Autowerks NW does an immaculate job with repairing my car. It looks just like it did when I drove it off of the showroom floor.
Customer Service - 5.0/5.0 -
Customer service is outstanding. From the drop off to the pick up I was sent texts and called on a regular basis to let me know what stage they were at in the repair and they kept me up to date on when it would be ready for an estimated pickup
Returned Clean
My Experience - 0.0/5.0 -
My husband and I brought our Mercedes to Autowerks to be repaired using our insurance claim. We'd already been through quite an ordeal after someone passed me illegally on the right side, damaging my car. We hoped this would be a smooth experience. We paid two $500 deductibles as we expected. Then we were suddenly told we owed an additional $1800 that our insurance won't cover. If the additional amount wasn't approved, the work shouldn't have been done without customer approval. The car looks great thankfully. But we are highly displeased with the unexpected cost. It is not right to stick us with this unexpected bill. We cannot recommend Autowerks to our friends and family. This is not how business should be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, perfect job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did an amazing job….only thing would be to maybe call with an update occasionally, or even email an update once a week. But aside from that, I am extremely happy with the work they did, and that they cleaned my car and returned it looking like a brand new car again! And they all were actually super friendly, and it was SO easy having them communicate with insurance so I didn’t have to do anything. They were really great to work with!
Repair Quality - 5.0/5.0 -
Car looked brand new when they were done!
Customer Service - 4.5/5.0 -
It was SOO nice that they did all of the communicating with the insurance company, and so I didn’t have to do anything of that. More communication would have been nice. I had to call to get updates, and the first update I called for was after my car had been there for 4 weeks. Everyone was super friendly on the phone, but I would have liked a weekly update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best work and the best people