Autoworks Collision Center - Wooster
In operation 28 years, 17 years at this location.
Autoworks an independently owned collision center is 100% about quality. This has been a standard from its origination in the late ‘90’s. We offer affordable pricing and free estimates. Please call or stop by any of our convenient locations all of your body and collision service needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
very nice to work with would have no problem sending anyone to Auto Works.
Repair Quality - 4.5/5.0 -
Some lose screws were left in a pocket in the back of the vehicle. No big deal just did not know what the noise was until I arrived home. The repair work was fantastic and looked as good as new. If not for the screws that were left to roll around i would have rated them a 10
Customer Service - 5.0/5.0 -
Staff is very nice to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new. So thankful for Autoworks!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan the General Mgr. & his staff were very nice and accommodating. My car looks great! Thank you . I would highly recommend Autoworks in Wooster . Roselma
My Experience - 5.0/5.0 -
Car looks great thank you I will put in a good word on your behalf
My Experience - 0.0/5.0 -
Did not respond phone calls. Sent text messages updates to the wrong phone number after being updated with the agent and body shop. Repairs took longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and fast service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would just let my friends know that the text messages might not be accurate and that if they do have questions about their vehicles status that they should call in and ask to speak to the mechanics.
Repair Quality - 4.0/5.0 -
I received text messages that my car was close to completion and that if there were any delays that I would be notified I was never notified.
Customer Service - 4.0/5.0 -
I received text messages that my car was close to completion and that if there were any delays that I would be notified I was never notified.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job Dan and team to the work on my truck repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job quickly fixing my Jeep from hitting a deer. Thank you so much!
Likely to Recommend - 3.0/5.0 -
Car pulls to the right after 4 wheel alignment
Repair Quality - 2.5/5.0 -
Car pulls to the right without any effort...
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck detailed inside and out upon return. Workmanship was first class. Would use them again, but hopefully that won't be necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Work completeed in aa timkelu mannr
Customer Service - 4.5/5.0 -
A great job and was completed in a timely manner .staff was courteous and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
After the truck was dropped off the communication stopped. I had to call to get updates and they were schetchy
Customer Service - 3.5/5.0 -
Same
Returned Clean
My Experience - 0.0/5.0 -
The only problem I had was when I called into Autoworks to find out if I needed to make an appointment or just walk in to have my truck fixed, I asked Tiffany the same question three times and she couldn't answer it. Over that, I had to wait one more day to have my truck fixed because I couldn't get a straight answer as to when to bring my truck in. After speaking with Dan, I learned when I could bring my truck in.
Likely to Recommend - 0.5/5.0 -
I will never recommend this shop to anyone ever again. Dan is unprofessional and rude. I attempted to call and find out who the owner of the shop is and Dan answered the phone, I hung up. I refuse to speak to someone that spoke to me over the phone the way he did. He should be removed from his position.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Tiffany couldn't answer the question as to if I bring my truck in or make an appointment. She was asked three times.
Returned Clean
My Experience - 5.0/5.0 -
The estimate inspection was thorough and the repair process went smoothly. Very nice folks to work with!