Johnson Auto Body & Repair

5.0 (292reviews)
100%
204 E 4th St.,  Ashland,  OH  44805

In operation 51 years, 23 years at this location.

For over four decades Johnson Auto Body & Repair has provided the highest quality service to the Ashland community within the automotive repair industry all while remaining family owned and operated. Gary Johnson, founder of Johnson Auto Body & Repair, philosophy "Give our customers more than their money's worth, there's never a reason to go anywhere else. Gary's son Mike Johnson and daughter Kathy Kruty, current owners, continue to strive to hold true to this philosophy. Awarded Ashland Area Chamber of Commerce Small Business of the Year Award in 2010 as well as Ashland Times Gazette FIRST PLACE "Best of the Best" Auto Body/Collision in 2018, 2019 and 2020.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (292)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with vehicles looking brand new after repairs. The staff receives high marks for being friendly, accommodating, and maintaining excellent communication throughout the repair process. Many customers appreciate the complimentary detailing service and thorough cleaning. Timeliness is a strong point, with repairs often completed earlier than expected. The shop has built strong customer loyalty with many returning customers and high recommendations. Minor improvement opportunities mentioned include ensuring all accessories are properly installed and managing parts delivery delays.
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"... service! I had body work done due to an accident and they went above and beyond and detailed my car while they had it with no extra cost to me. My vehicle ..." Read more
"The experience was as good as it could be, I was treated with respect and like a neighbor. The work that was done looks great, thank you!"
"Always friendly with a smile. Always keeping in touch with me all the way through ..." Read more
"All the shops personnel were very helpful and accommodating."
"Amazing service they did everything they could to protect my vehicle from the elements on day of pick up"
"My car was done way earlier than expexted"
"... were pleasantly surprised when we got a call that our car was ready 2 days before promised!" Read more
"Repaired early."
"Really done quick!"
"Everything was within the time period that they gave me."
"Great staff Great service Always keeping in touch with me every step of the way."
"Every step was very well communicated and the staff is very friendly."
"Amazing work, easy to work with, and handled communication above and beyond what was expected."
"clean and consistent communication. great work on the vehicle. what else could one need."
"Very good kept me informed on what was going on"

Likely to Recommend

Best shop in Ashland

Repair Quality

Truck looks like new again

Customer Service

Very good kept me informed on what was going on

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They did a great job with the damaged area looking brand new! They cleaned the entire car too which was a super nice surprise!

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Our family has been going to Johnsons Body Shop over the years . They have always done great work on our Cars !

Repair Quality

The new front bumber looks really nice. It makes the car look really sharp again. Good job !

Customer Service

Robin , is always friendly and goes everything with you. Its always good to see Mike again. He knew exactly what to do to get my Sunfire looking good again. Thanks Everyone !!!

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I’ve used this business several times. They always do a great job.

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The experience was as good as it could be, I was treated with respect and like a neighbor. The work that was done looks great, thank you!

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Amazing service they did everything they could to protect my vehicle from the elements on day of pick up

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Very professional in every aspect

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They always do a great job! I will always choose Johnson’s!

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Very Friendly

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Definitely Recommend To Everyone!

Repair Quality

It looks amazing, great job! Thank you very much. Thank you for washing my dirty car!! Turned out great! Definitely Recommend You For All Repairs! Thanks, Jerry & Karen Claypool!

Customer Service

As always very courteous and great at what they do!

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