G & M Body & Paint Shop

4.9 (612reviews)
100%
1689 W. Fourth Street,  Ontario,  OH  44906

In operation 70 years, 61 years at this location.

We are a 3rd generation collision business that has been serving the Ontario and surroundings areas since 1956! We are focused on quality repairs in a timely basis while providing outstanding customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (612)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely described as friendly, professional, and knowledgeable. Timeliness is frequently highlighted, with several customers pleasantly surprised by early completions. Customers appreciate proactive communication through calls and texts. The complimentary cleaning of vehicles is a recurring positive surprise. A few customers noted improvement opportunities around communication during delays and ensuring estimates are shared upfront, as mentioned directly in their feedback.
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"Exceptional service! Truck was fixed looked perfect and it was done a lot faster than I expected. I would ..." Read more
"... totally satisfied with my experience with G&M Body. From service to personal it was a great experience . Thank you G&M." Read more
"... came highly recommended and they did not disappoint. They did an excellent repair job on my car. The staff was friendly and thorough. G&M accomodated ..." Read more
"The job looks great. They did a fantastic job. I am totally satisfied."
"... spots and bubbling going on and they fixed it and matched the pumpkin orange paint perfectly. Looks good as new. Got it done 2 days earlier than expected so I am ..." Read more
"Done so fast!! And they stood it before they started the work"
"... pumpkin orange paint perfectly. Looks good as new. Got it done 2 days earlier than expected so I am extremely pleased with the service they provided! I would highly ..." Read more
"... job on my car. The staff was friendly and thorough. G&M accomodated my tight turnaround time to have my car repaired before the July 4th holiday. Would highly ..." Read more
"quickest ive ever had a car turned"
"... with the result. Only complaint that is minor is the length of time taken to complete was greater than anticipated." Read more
"... g&m body was very friendly and very informative. Kept me up to date on what was going on which I appreciated very much. They also did a beautiful job on my car. ..." Read more
"Texts and phone calls kept me apprised."
"I wouldve liked to have had the estimate of cost before the repairs were made. I understand that the insurance ..." Read more
"Staff is very friendly but communication was not present when they ran into an issue and had to keep the car longer."
"Great to work with. Kept us updated the whole time. Second vehicle weve had repaired here and experienced ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were extremely efficient and very nice about everything I would highly recommend Them if you need work done

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My Experience

Looks terrific

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Repair Quality

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Looks great

Returned Clean

My Experience

I had a great experience with G & M Body & Paint! They did an excellent job on my vehicle, and their communication throughout the process was quick, clear, and efficient. I really appreciated how smoothly everything was handled. I would definitely recommend them!

My Experience

Front office folks outstanding. Very satisfied.

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I’ve used G& M many times in the past for vehicle repairs and the body and paint work has always been good! Sometimes it takes a bit longer and in this case there are still a few minor issues

Repair Quality

Customer Service

Front headlights not working properly( not just remaining broken lens) . Possible wiring error.

Returned Clean

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Repair Quality

Looked like nothing had ever happened to it, looked brand new

Customer Service

Looks like nothing ever happened to it, looks brand new

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Repair Quality

Very pleased with your personnel and the superb completion on my repair. Thank you so much!!

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Totally recommend!!

Repair Quality

I am totally thrilled with these guys! He promised my car would like it was driven from showroom floor and it was really almost better!! The paint looks like glass!! They over deliver!!

Customer Service

I would give them my highest recommendation!! God bless them!!

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Good job

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Repair Quality

These folks are exceptional at what they do, and the customer service is amazing as well. From the moment I was greeted by the Admin, she was kind and up front about all costs! They followed up with me and had my car done in less than 2 hrs! Paul in the shop was awesome even helped with a separate issue! For ANY exterior issue with my cars, this shop will always be my first stop! G & M customer for life!

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Repair Quality

G&M did a great job repairing my jeep door. I had some rust/corrosion spots and bubbling going on and they fixed it and matched the pumpkin orange paint perfectly. Looks good as new. Got it done 2 days earlier than expected so I am extremely pleased with the service they provided! I would highly recommend them.

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Great work as always…

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Repair Quality

My Honda 2020 CRV looked amazing

Customer Service

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My Experience

Everyone that I spoke with at g&m body was very friendly and very informative. Kept me up to date on what was going on which I appreciated very much. They also did a beautiful job on my car. I'm so pleased with it. Thank you once again for a great experience.

Likely to Recommend

Absolutely would recommend G&M to my family and friends. In today's world it is hard to find great quality of service and great customer service in one. G&M has both.

Repair Quality

I am totally satisfied with my experience with G&M Body. From service to personal it was a great experience . Thank you G&M.

Customer Service

Everyone was so friendly and accommodating.

Returned Clean