G & M Body & Paint Shop

4.9 (591reviews)

100%

(419) 529-2747

1689 W. Fourth Street, Ontario, OH 44906

100%

See Photos

1689 W. Fourth Street
Ontario, OH 44906

Get Directions Website Email

About G & M Body & Paint Shop

See Photos

1689 W. Fourth Street
Ontario, OH 44906

Get Directions Website Email

In operation 70 years, 61 years at this location.

We are a 3rd generation collision business that has been serving the Ontario and surroundings areas since 1956! We are focused on quality repairs in a timely basis while providing outstanding customer service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 4:30 pm
Tue	7:30 am - 4:30 pm
Wed	7:30 am - 4:30 pm
Thu	7:30 am - 4:30 pm
Fri	7:30 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (591)

Sort By:
Newest
Rating

479 Customers Rated

5 Stars

74.6% Complete

(441)
4 Stars

4.4% Complete

(26)
3 Stars

1.5% Complete

(9)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professionalism, friendliness, and genuine care. Communication is frequently highlighted as a strength, with customers appreciating timely updates via calls and texts throughout the repair process. Timeliness is largely viewed positively, with several customers noting early completions. A few customers mentioned wanting more proactive communication during unexpected delays, and one noted a cost estimate was not received as promised. Minor issues such as cleanliness of interiors post-repair and occasional parts delays were noted by some customers, though these were generally considered minor. Overall, the shop is widely recommended, with many customers expressing they would return and refer others.

Select to learn more

Service Quality
Timeliness
Communication

"Professional and timely from start to finish, Cant say enough about the finished product and its ..." Read more

"Exceptional service! Truck was fixed looked perfect and it was done a lot faster than I expected. I would ..." Read more

"... come back and he would take care of it. This type of over and beyond the scope of repairing my care is what I call wonderful customer service and I would ..." Read more

"... came highly recommended and they did not disappoint. They did an excellent repair job on my car. The staff was friendly and thorough. G&M accomodated ..." Read more

"The job looks great. They did a fantastic job. I am totally satisfied."

"Was promised the next Monday and I was able to pick it up Friday before the weekend could even pass. I was very happy about that."

"Got me in 2 days early and finished early"

"... my car. The staff was friendly and thorough. G&M accomodated my tight turnaround time to have my car repaired before the July 4th holiday. Would highly ..." Read more

"... with the result. Only complaint that is minor is the length of time taken to complete was greater than anticipated." Read more

"quickest ive ever had a car turned"

"I wouldve liked to have had the estimate of cost before the repairs were made. I understand that the ..." Read more

"Staff is very friendly but communication was not present when they ran into an issue and had to keep the car longer."

"Very friendly happy people! 😊 great communication on everything If I ever need them again they will be my first choice for sure !"

"Great to work with. Kept us updated the whole time. Second vehicle weve had repaired here and experienced ..." Read more

"... thorough and considerate answering all my questions and keeping me informed of timeframe and cost. Very friendly atmosphere and great work on my car. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Professional and timely from start to finish, Cant say enough about the finished product and its ..." Read more

"Exceptional service! Truck was fixed looked perfect and it was done a lot faster than I expected. I would ..." Read more

"... come back and he would take care of it. This type of over and beyond the scope of repairing my care is what I call wonderful customer service and I would ..." Read more

"... came highly recommended and they did not disappoint. They did an excellent repair job on my car. The staff was friendly and thorough. G&M accomodated ..." Read more

"The job looks great. They did a fantastic job. I am totally satisfied."

"Was promised the next Monday and I was able to pick it up Friday before the weekend could even pass. I was very happy about that."

"Got me in 2 days early and finished early"

"... my car. The staff was friendly and thorough. G&M accomodated my tight turnaround time to have my car repaired before the July 4th holiday. Would highly ..." Read more

"... with the result. Only complaint that is minor is the length of time taken to complete was greater than anticipated." Read more

"quickest ive ever had a car turned"

"I wouldve liked to have had the estimate of cost before the repairs were made. I understand that the ..." Read more

"Staff is very friendly but communication was not present when they ran into an issue and had to keep the car longer."

"Very friendly happy people! 😊 great communication on everything If I ever need them again they will be my first choice for sure !"

"Great to work with. Kept us updated the whole time. Second vehicle weve had repaired here and experienced ..." Read more

"... thorough and considerate answering all my questions and keeping me informed of timeframe and cost. Very friendly atmosphere and great work on my car. ..." Read more

Abby (Subaru owner) reviewed 8/10/26

Allie (Kia owner) reviewed 8/10/26

Rose (Subaru owner) reviewed 8/10/26

Good work

Joann (BMW owner) reviewed 8/10/26

100%

It was so great, from the moment I pulled in after the wreck!! So fast, efficient and everyone so nice!!

Cannot even tell, so perfect!!

Michael (RAM owner) reviewed 8/1/26

Thomas (GMC owner) reviewed 7/30/26

Completely satisfied With updates and Completion

Turned out very nice

Satisfied

Kenneth (Dodge owner) reviewed 7/30/26

I have recommended and will continue to

Always does exceptionally good work!

Jasmine is great, has a smile on her face and ready to help with any questions

Kevin (RAM owner) reviewed 7/28/26

They have done a great job on my vehicles

G and m has always done a great job

Everyone is very nice

Douglas (Chevrolet owner) reviewed 7/27/26

Tracy (Ford owner) reviewed 7/16/26

David (Toyota owner) reviewed 7/16/26

Your work is flawless. Thank you for the quick turnaround and your professionalism

Great service. Very professional Repairs completed in a timely manner.

Dave (Toyota owner) reviewed 7/15/26

Very professional team.

Again a very professional and courtesy group of employees.

A very professional business that deserves a rating 12.

Paul and Jasmine deserve a rating of 15 out of 10.

Richard (Chevrolet owner) reviewed 7/13/26

Patricia (Honda owner) reviewed 7/8/26

Highly recommend.

I am a newer resident of Mansfield and G&M Body Shop came highly recommended and they did not disappoint. They did an excellent repair job on my car. The staff was friendly and thorough. G&M accomodated my tight turnaround time to have my car repaired before the July 4th holiday. Would highly recommend this company.

Excellent customer service.

Kenneth (Chevrolet owner) reviewed 7/2/26

Great job good interface with customer

Brian (Nissan owner) reviewed 6/29/26

They did a great job on the repair after my wife hit a deer. Less than 2 weeks to get the car back.

Addison (Audi owner) reviewed 6/15/26

Carmen (Cadillac owner) reviewed 6/15/26

Fred (GMC owner) reviewed 6/15/26

very nice work

Great work. very quick turn around and fairly priced. what more can you ask for

very friendly.

Lynn (Honda owner) reviewed 6/1/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

G & M Body & Paint Shop

About G & M Body & Paint Shop

Reviews (591)

479 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?