Graham Auto Mall

4.9 (857reviews)
97%
1515 W 4th Street,  Mansfield,  OH  44906

In operation 70 years, 54 years at this location.

We have been in the automotive business for 50 years selling, servicing and repairing vehicles. Our goal is make your vehicle repairing experience the best possible. Our Technicians are I-Car and Manufacture Certified offering a life time workmanship warranty. We offer free no appointment estimates in our drive thru lanes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Ram
Scion
Toyota

Reviews (857)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding communication, keeping customers regularly informed throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also appreciate the added touches such as vehicle cleaning upon return. A few customers noted isolated concerns including minor paint blemishes, incorrect parts, and post-repair issues, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
"Exceptional service amazing quality repairs. Only regret is I wish my veterans license plate would ..." Read more
"Amazing end result!! Better than before. A lot of care and it showed. Thanks!"
"The colors perfect! The parts aligned perfectly! Everything was done to very high standard and I greatly appreciate the professionalism."
"... wouldn't take my vehicle anywhere else for repairs. The quality of their work is nothing short of amazing, and I always have a great experience with their ..." Read more
"The body shop did an excellent job! This is the only shop I use because the always do ..." Read more
"Great service. Friendly staff. My vehicle was ready in 2 days instead of 4 and looks great. Thank you."
"Had it done before I thought it would be."
"Very satisfied car was done ahead of time from the date. I was first given they kept me up-to-date on the process."
"It was done in a great timely manner. I was very happy with that."
"Had to wait on parts but not service center fault. Service center is amazing"
"They kept me updated and got my vehicle done in a timely manner. Also did a great job repairing it."
"Awesome comunication,car looks great"
"... the brake when it was brought to the guys attention he brushed it off and said it was fine" Read more

Likely to Recommend

Overall the experience was great from being called weekly, to the repairs and getting my SUV before promise date. Very satisfied.

Repair Quality

My SUV looks very nice.Great job on repairs. I really appreciate Andy calling me weekly, keeping me updated on my SUV.

Customer Service

Andy is awesome! The weekly calls on the progress of my SUV. I needed pictures he sent them to me!! Can’t thank him enough.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was not confident in taking my car here, since they are not a Mazda service center. I ended up very pleased with the quality of work, no complaints at all. If I need repairs in the future, I would definitely consider Graham's again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy with the work performed and Andy did a great job keeping us informed along the process

Customer Service

Andy was great keeping things on track and informing us along the process

Likely to Recommend

Repair Quality

Andy was a pleasure to work with.

Customer Service

Likely to Recommend

Repair Quality

I was very pleasantly surprised that my front floor mats were cleaned. Thank you.!

Customer Service

Likely to Recommend

Repair Quality

Excellent work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Satisfied but not sure the left headlight was put back in and calibrated correctly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent, like it never even happened!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I hv a scratch on the car that wasn't there prior. It looks as if someone put fingernail polish as a cover up.

Customer Service

Likely to Recommend

very positive experience and very polite and flexible service person -Josh Davis was great to work with

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service