Caliber - Mansfield OH

4.9 (622reviews)

98%

(419) 589-8686

892 Park Avenue East, Mansfield, OH 44905

98%

See Photos

892 Park Avenue East
Mansfield, OH 44905

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Mansfield OH

See Photos

892 Park Avenue East
Mansfield, OH 44905

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (622)

Sort By:
Newest
Rating

603 Customers Rated

5 Stars

88.9% Complete

(553)
4 Stars

4% Complete

(25)
3 Stars

1.3% Complete

(8)
2 Stars

1.6% Complete

(10)
1 Star

0.5% Complete

(3)
< 1 Star

0.6% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team excelled at proactive communication, providing regular Tuesday/Thursday updates and frequent calls throughout the repair process. Timeliness was a strong highlight, with numerous vehicles completed ahead of schedule. Customers also appreciated the unexpected bonus of having their vehicles cleaned and detailed. A few customers noted improvement opportunities including occasional delays, inconsistent update accuracy, and isolated instances where repairs required a follow-up visit, as mentioned directly in their feedback.

Select to learn more

Service Quality
Communication

"Caliber Collision delivers efficient service with excellent communication and courteous staff. Their workmanship is top-notch, ensuring quality repairs done right the first time."

"The quality of the repair I am satisfied with. The speed of the service I am totally dissatisfied with!! I ..." Read more

"The work couldnt have been better and the employees I dealt with were very nice and knowledgeable. Id recommend ..." Read more

"... of pocket if they didnt tell me that! Thank you! Fantastic work on the repair and even detailed the car." Read more

"They did a wonderful job with the repair and efficient. I like how they communicate along the way with updates ..." Read more

"... prior to this and Caliber made this repair so easy! Constant communication! If a delay was a possibility, they let us know. In the end, we received our truck sooner than the ..." Read more

"The TuesdayThursday updates were very much appreciated."

"I received very helpful and detailed updates about the progress of my vehicle."

"The staff was extremely professional, kind, and had great communication throughout the entire process."

"Communication was awesome. I was updated regularly about the status of my vehicle and they handled my rental for me to ..." Read more

Service Quality
Communication

Service Quality
Communication

"Caliber Collision delivers efficient service with excellent communication and courteous staff. Their workmanship is top-notch, ensuring quality repairs done right the first time."

"The quality of the repair I am satisfied with. The speed of the service I am totally dissatisfied with!! I ..." Read more

"The work couldnt have been better and the employees I dealt with were very nice and knowledgeable. Id recommend ..." Read more

"... of pocket if they didnt tell me that! Thank you! Fantastic work on the repair and even detailed the car." Read more

"They did a wonderful job with the repair and efficient. I like how they communicate along the way with updates ..." Read more

"... prior to this and Caliber made this repair so easy! Constant communication! If a delay was a possibility, they let us know. In the end, we received our truck sooner than the ..." Read more

"The TuesdayThursday updates were very much appreciated."

"I received very helpful and detailed updates about the progress of my vehicle."

"The staff was extremely professional, kind, and had great communication throughout the entire process."

"Communication was awesome. I was updated regularly about the status of my vehicle and they handled my rental for me to ..." Read more

Sharron (Ford owner) reviewed 8/10/26

Shane (Subaru owner) reviewed 8/10/26

Amazing customer service. Updated frequently and that's huge. Amazing quality as well. Thank you!

Amazing

Brian And Nicole (Chevrolet owner) reviewed 8/10/26

Great service!

Ayesha (Chrysler owner) reviewed 8/10/26

Jennifer (Honda owner) reviewed 8/3/26

Wonderful staff that made the stressful process of getting my car repaired after the someone hit it a breeze. Communication was amazing and would recommend them 100%

Amazing customer service!

Victoria (Chevrolet owner) reviewed 8/3/26

Crissy (Chevrolet owner) reviewed 8/3/26

Paulette (Chevrolet owner) reviewed 8/3/26

I would highly recommend you.

The repair work was done very nicely.

Nicole kept me well informed—very professional and polite. She did a great job.

Schaelynn (Hyundai owner) reviewed 8/3/26

Alyssa (Hyundai owner) reviewed 7/31/26

Cara (Chevrolet owner) reviewed 7/31/26

Absolutely hands down, best service! We recently had service done elsewhere and had a horrible experience a few weeks prior to this and Caliber made this repair so easy! Constant communication! If a delay was a possibility, they let us know. In the end, we received our truck sooner than the due date! Amazing! We will use in the future! Thank you!

Amazing!

Derek (RAM owner) reviewed 7/30/26

Larraine (Chevrolet owner) reviewed 7/27/26

No complaints, great service

I am very pleased with the service we received throughout this process. You were very professional but also friendly and helpful. The repair was great, looks like new. The car looked so clean when we picked it up, thank you for your service. We appreciate you. I will recommend you.

Wonderful service

Austin (Honda owner) reviewed 7/27/26

They were very thorough and the car looks great. The only thing that I have a complaint with is I inform them that the exhaust got really loud after I had my collision with my deer and it would rattle that wasn't fixed at all. It still rattles really loud and exhaust is really loud

They were very informal of what they were doing and how they were finishing stuff. The only complaint I said that I had was the exhaust

Brendon (RAM owner) reviewed 7/27/26

Caliber did an excellent job repairing my truck. My only complaint is that my aftermarket LED headlight bulbs didn’t get saved like I had asked and was told they would be if they were still good and I know for a fact the bulbs were still good because they were still fully functional after the accident. But otherwise I’m very satisfied.

They were very informative and cooperative throughout the entire process

Michael (Ford owner) reviewed 7/24/26

Caliber was quick & did well. Kaylee kept in touch & was great to work with.

Connie (Lincoln owner) reviewed 7/23/26

Paul (RAM owner) reviewed 7/23/26

Billie (Jeep owner) reviewed 7/22/26

Randy (Chevrolet owner) reviewed 7/22/26

Top of reviews

Caliber - Ashland OH

4.6 1,637 reviews
2143 Claremont Avenue
Ashland, OH 44805
Caliber - Ontario OH

4.5 534 reviews
1340 N Lexington-Springmill Rd
Ontario, OH 44906

Graham Auto Mall

4.9 860 reviews
1515 W 4th Street
Mansfield, OH 44906
G & M Body & Paint Shop

4.9 591 reviews
1689 W. Fourth Street
Ontario, OH 44906
Osgar's Auto Body - Mansfield ...

4.9 408 reviews
552 Oak Street
Mansfield, OH 44907

view more shops in: Mansfield | 44905

You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Mansfield OH

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Mansfield OH

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (622)

603 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?