Caliber - Ontario OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone I know who needs work done to their car!
Repair Quality - 5.0/5.0 -
Extremely professional! I will be using Caliber again if. They truly cared about my car and did an outstanding job fixing it! They also were great at keeping me informed throughout the process no matter what! I can't say enough great things about my entire experience.......top notch service!!
Customer Service - 5.0/5.0 -
10+ in satisfaction! Extremely professional company!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Air conditioner damage was not fixed
Customer Service - 0.5/5.0 -
Upon pick up of my car, the battery was dead. Nobody bothered to move it up the chain of command
Returned Clean
My Experience - 5.0/5.0 -
The staff at this location were friendly, professional, and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I realize that the color on my truck is difficult to match, but I with other people I have had look at it that the color is a bit off between the bedside and the cab. Not a big deal. I do have a problem with the gas fill door as it does not close properly and remain partially open. I haven’t figured out how to adjust it to get it to close completely.
Customer Service - 4.5/5.0 -
I realize that the color on my truck is difficult to match, but I with other people I have had look at it that the color is a bit off between the bedside and the cab. Not a big deal. I do have a problem with the gas fill door as it does not close properly and remain partially open. I haven’t figured out how to adjust it to get it to close completely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I feel the repairs took way too long for the minimal damage I had.
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I wasn’t informed that updates were every Tuesday and Thursday, so I went several days without hearing anything about my car. Then I was told I would get my car back on Friday “if the calibration guy decided to show up”. I was not happy with this seeing as how I was paying for a rental and the fate of getting my car back depended on a guy deciding of he wanted to show up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Status reporting great by Gary
Customer Service - 5.0/5.0 -
See first comment
Returned Clean
My Experience - 5.0/5.0 -
Gary was absolutely top notch in communication, clarity, and overseeing the repair of my vehicle. The entire staff who I spoke with was outstanding.