Autoworks
In operation 25 years, 21 years at this location.
Since 2001, George and Karyn Rushlow and the team at Autoworks have worked diligently to earn the trust and the business of its Ithaca auto repair customers. The repair shop is a large, state of the art facility with a 12 bay repair shop, towing services, and leading-edge body shop. Shop owners George and Karyn Rushlow started this award winning, family owned and operated AAA Approved Ithaca auto repair shop with a single goal in mind: to provide convenient, top of the line auto repair with a focus on customer care. INCENTIVES: -Free shuttle service -Free Collision Repair Estimates -Work with all insurances and provide written lifetime warranty on collision / refinish repairs -Repair updates via email and telephone from start to finish -Full explanation of repairs and all questions are welcome -Personalized service where you will be remembered and appreciated -Full service mechanical repairs on all makes and models -24 hour towing
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job well done and in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael Lane and his crew were top notch! Thank you all for your professionalism and support!
Customer Service - 5.0/5.0 -
Able to answer every and all questions and knew what they were talking
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Good work, just took 2 weeks longer than I was told it would take
Customer Service - 3.0/5.0 -
Just wish there was more communication. I had to call twice to check on the status of my repair
My Experience - 5.0/5.0 -
Mike and his crew did an awesome job on the needed bodywork repair for my car. The color of the repaired front bumper matches perfectly…and they cleaned the car inside and out so it looked like new. I would definitely come back to Autoworks and Mike in the future and will recommend him to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with, and did an awesome job with the repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was immediately impressed by the system AutoWorks has coordinated with Geico insurance. Also, the manager, Mike, was very clear and helpful in explaining the process. And they got right to work on my van. Within hours, I knew what I was looking at in terms of cost and time without my van. Ongoing communication was good, and the finished product was a big relief after a stressful accident. Customer for life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great personalized service, quality work, good communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is once again perfect! Mike was great! Everything a person could want from a situation that started out with a car accident!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did great work, I would definitely recommend to friends and family.
Repair Quality - 5.0/5.0 -
Friendly compident service, delivered by promised date. I am very happy with how the car turned out. Looks new from the front!
Customer Service - 5.0/5.0 -
As I said, friendly, knowledgeable. Willing to work with me to my satisfaction. Plus they took care of some items to make the car look great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and his team were fantastic, accommodating and quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks amazing, you can't even tell the bumper was almost torn off on one side. I'm also really happy about my license plate holder not being crooked AND I *think* the tech who did the body work (Mike?) actually popped my back bumper back in from when someone hit my car in a parking lot! Super kind of them!
Customer Service - 5.0/5.0 -
Mike was attentive when we spoke and apologetic when he felt he had missed the mark on anything - I'm pretty laid back when my time isn't being wasted or I'm not being disrespected and Mike and his team were great about both! I'm giving a 10 because it's well deserved and because my car was far from spotless BUT I would have liked it if they wiped down the inside of the vehicle after the repair because it was COVERED in workshop dust and I was sneezing up a storm for miles. LOL
Likely to Recommend - 0.5/5.0 -
Work was excellent but the complete lack of communication from the body shop & difficulty finding out what was going on were a deal breaker.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Very happy with end result. Also, like lifetime warranty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Solid work.
Customer Service - 5.0/5.0 -
Excellent customer service. Solid work.
My Experience - 5.0/5.0 -
Looks like new. Appreciated cleaning the inside also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and his Staff were awesome!
Customer Service - 5.0/5.0 -
Mike was always either available for questions or would call right back if you left a message.
My Experience - 5.0/5.0 -
Great guys and great job got in done in the time they told me it would be!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great guys great service did a amazing job