Wink's Body Shop

4.8 (3,759reviews)
98%
720 W Court St,  Ithaca,  NY  14850
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In operation 23 years, 20 years at this location.

WINK’S Body Shop has been serving the people of Central New York for over 20 years. Their technicians are able to fix everything from the smallest ding to heavy collisions. Since WINK’S Body Shop is family owned and operated, the customer can leave their vehicle knowing that the work will be done right. Not only will it look good but the repairs are guaranteed. If there is ever a problem in the future, the customer is encouraged to bring their vehicle back and allow WINK’S to fix the problem.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,759)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout highlight, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was widely appreciated, as numerous vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. Customers also appreciated complimentary interior and exterior cleaning. A few customers noted isolated concerns, including parts quality issues, minor unresolved repairs, and occasional front desk interactions that felt less welcoming - all areas customers themselves identified as opportunities for improvement.
AI-Generated from reviews written in the last 12 months
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"... than satisfied—I was extremely impressed with the quality of the repairs and the excellent feedback as the repairs progressed. The Wink staff that I had the pleasure ..." Read more
"Not only did Wink make and excellent and rapid repair, but they were willing to add on a necessary State Inspection that I had to have. ..." Read more
"... through every detail and went over all paperwork. The work done on my vehicle was exceptional, looking brand new again and ran better then when I bought it. I would ..." Read more
"I was impressed how smooth the process was for all of this. As a woman, it could be a little intimidating, dealing ..." Read more
"They underpromised and over delivered. The work was done under budget and completed one week early. They repaired an unrelated ..." Read more
"Loved the text updates! Was ready earlier than expected!"
"Thank you for the great job on my car repair! I got my car back earlier than planned what a treat! The car looks Great! If anyone asks I will be telling ..." Read more
"My car was finished 3 days early and it looked just like new."
"Done a week early and very communicative throughout the process."
"... and consistent communication about the service, and my vehicle was done right on time. Thank you!" Read more
"Fantastic! Best communication from any company on timeline and details of work being done. Kept me informed. Much appreciated."
"Truly a great experience! Seamless service, communication and the whole thing came in faster and better than expected! Thanks a ton! I'll ..." Read more
"The communication and professionalism with Winks was better than I have ever experienced at a car repair shop. The ..." Read more
"Great communication with updates about the progress and estimation of completion. Timely completion and car looks great."
"Excellent work! I received clear and consistent communication about the service, and my vehicle was done right on time. Thank you!"

My Experience

My Experience

Great communication!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks brand new. I was thrilled that my car was cleaned inside and out. I was extremely happy with the results.

My Experience

The Wink’s Body Shop team was very informative and kept me posted along the way. They also did a great job on my vehicle. I am very happy with their service.

Likely to Recommend

Repair Quality

Customer Service

Give Geena a raise! 20/10 customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so helpful, it made everything very easy to complete the repair.

Likely to Recommend

Repair Quality

Kept well-informed, very pleased with outcome.

Customer Service

prompt, friendly and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Courteous and professional staff. Good communication. Job completed in promised timeframe. Repair done to high quality.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great group, super impressed!

Repair Quality

Great experience! Were incredibly helpful and thorough. I didn't think I'd want to go with an insurance company sanctioned repair shop, but they went above and beyond!

Customer Service

The whole team was extremely great and handled all of my request promptly. Always delivered above and beyond.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

No doubt about it

Repair Quality

I love Winks! they did bodywork on my car two times this summer or two different events a a truck dented my vacant, parked car B within two weeks of getting my car out of the shop a tree fell on it.. both times the front staff of Winks were friendly, thorough, and extremely professional. The people who did the repairs to my car did a beautiful job thank you to everyone. both times I when I picked up my car I received a complete report and detailed item cost list on the aftercare instructions for my car all of this in a classy folder.

Customer Service

Top notch

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great in and out! I appreciate the complete cleaning, the status texts and your flexibility (I came back twice to get items from the car). The warranty is excellent and the complete inspection unexpected but appreciated. Thanks to all for a superlative job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are quite pleased with a job well done. Personnel at Winks were easy to work with. thank you.

Likely to Recommend

Repair Quality

Winks went above and beyond and communicated with me the entire time! Excellent customer service! Awesome repair job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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