Autoworks

5.0 (271reviews)
100%
1278 Dryden Rd.,  Ithaca,  NY  14850

In operation 25 years, 21 years at this location.

Since 2001, George and Karyn Rushlow and the team at Autoworks have worked diligently to earn the trust and the business of its Ithaca auto repair customers. The repair shop is a large, state of the art facility with a 12 bay repair shop, towing services, and leading-edge body shop. Shop owners George and Karyn Rushlow started this award winning, family owned and operated AAA Approved Ithaca auto repair shop with a single goal in mind: to provide convenient, top of the line auto repair with a focus on customer care. INCENTIVES: -Free shuttle service -Free Collision Repair Estimates -Work with all insurances and provide written lifetime warranty on collision / refinish repairs -Repair updates via email and telephone from start to finish -Full explanation of repairs and all questions are welcome -Personalized service where you will be remembered and appreciated -Full service mechanical repairs on all makes and models -24 hour towing

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (271)

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Repair Quality

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My Experience

Repair was done and it looks great. Really impressed with the detailed clean on the inside. Thank you!

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Repair Quality

Car looks wonderful and I didn't expect the cleaning, which I'm appreciative of!

Customer Service

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Repair Quality

Very satisfied. Truck looks great

Customer Service

My Experience

Excellent service. Perfect repair.

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Distance is a factor.

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Customer Service

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Repair Quality

Side mirror blind spot sensor won’t turn off. Stays lit.

Customer Service

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Customer Service

My Experience

The car repairs were unacceptable. New body parts don't match paint. Headlights are now dimmer and misaligned(not previously a concern). And one of my headlight bulbs was replaced with a cheaper one for no reason, even after I told the mechanic I wanted those left on the car.

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Customer Service

My Experience

One problem. Car came in with 3 hubcaps. When I drove car out I noticed later there were only two hubcaps. Other then that Auto works thank you you did a terrific job on my car.

My Experience

Car looks fantastic! Mike and Tim were very personable! Repairs took longer than expected but Autoworks took the price of our rental of our deductible! Very helpful and accommodating!

Likely to Recommend

Repair Quality

Great job and truck all cleaned up in side and outside.

Customer Service

Very understandable on what needed done

My Experience

Autoworks was incredible to deal with from start to end. This was my first accident in all my 40 years of driving and I had no idea how to handle it. Autoworks helped guide me through the process, keeping me informed every step of the well. Mike was always available and helpful. Thank you.

Likely to Recommend

I have already recommended them to several people

Repair Quality

Everything went well.

Customer Service

Mike and his team kept me updated on the repairs.

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Repair Quality

Work took a little longer than estimated and had to go back in for the day to fix a fitment issue with the bumper. That said the team were very friendly, quick and easy to work with. No real complaints.

Customer Service

My Experience

Job well done. Thanks you fellas

Likely to Recommend

Repair Quality

Thank you appreciate the good work

Customer Service

Mike is a good guy

Likely to Recommend

Repair Quality

My car looks brand new. They got the work done in the timeframe they initially gave me.

Customer Service

Very good communication skills

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Customer Service