Autoworks
In operation 25 years, 21 years at this location.
Since 2001, George and Karyn Rushlow and the team at Autoworks have worked diligently to earn the trust and the business of its Ithaca auto repair customers. The repair shop is a large, state of the art facility with a 12 bay repair shop, towing services, and leading-edge body shop. Shop owners George and Karyn Rushlow started this award winning, family owned and operated AAA Approved Ithaca auto repair shop with a single goal in mind: to provide convenient, top of the line auto repair with a focus on customer care. INCENTIVES: -Free shuttle service -Free Collision Repair Estimates -Work with all insurances and provide written lifetime warranty on collision / refinish repairs -Repair updates via email and telephone from start to finish -Full explanation of repairs and all questions are welcome -Personalized service where you will be remembered and appreciated -Full service mechanical repairs on all makes and models -24 hour towing
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were very thorough and fixed things they found once the took it apart. I appreciated that and they kept me informed and were very personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The people at Autoworks EXCEEDED expectations. Super communicative with me and honest. Mike who was the man I went to about vehicle and Dan Goodbred who worked with me on rentals are an exceptional combo when it comes to getting my car fixed and getting a rental suitable for me . The rental I had was top tier, reliable, and got me from place to place in great condition. As a 1st timer, I would recommend this business to my associates and any other future customers. THANK YOU FOR GHE EXPERIENCE!!
My Experience - 0.0/5.0 -
Many delays in completion of work. I know you were short-handed, but getting our car back several days late still means that I cannot say I was satisfied. No need to contact me -- there's nothing for you to say to me, or me to say to you. If you phone me, I will hang up. Thanks, Tad
Likely to Recommend - 1.0/5.0 -
The car still needed adequate repair.
Repair Quality - 1.0/5.0 -
My car was not repaired completely and it still is not correct. Calling did not work as the voice message was full and I could not leave a message.
Customer Service - 1.0/5.0 -
The car was late in the estimate. The car was not fully serviced even though it was in the paperwork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Text updates on repair progress were very helpful. Everyone I interacted with was professional and pleasant. Repair was made in a timely manner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On a scale of 1 to 10, autoworks earned 11 - 12 stars! Could NOT have been easier or better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 stars are not enough! Service could not of been better my experience could not have been made more convenient.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. Mike is a pleasure to work with and the work was completed as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work they did was amazing. The paint color was slightly off but I expected that since there is a 7 year difference in the paint. I would have liked a bit more updates on the progress but I understand sometimes that is not possible if it is busy.
Customer Service - 5.0/5.0 -
Great guys, very friendly and seemed knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Mike and his team get 10 stars!! We are totally satisfied with their work and the convenience of the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very impressed!
Customer Service - 5.0/5.0 -
They were awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was awesome and the work was done beautifully!
Customer Service - 5.0/5.0 -
Great communication