Autoworks of Baker, Inc.

4.9 (367reviews)
96%
4010 Baker Blvd,  Baker,  LA  70714
Services
  • Free Estimates
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (367)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for excellent workmanship, friendly and professional staff, and thorough vehicle cleaning. Many highlight the welcoming atmosphere, timely service delivery, and pride the team takes in their work. Customers frequently mention receiving vehicles that look showroom-clean and appreciate the staff's helpfulness in explaining repairs. Several note the shop's commitment to customer satisfaction and would recommend the services to others. Some improvement opportunities mentioned include better communication during repairs and more thorough follow-up when concerns are raised.
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"Y'all did an awesome job on the paint job on my car. It was done in a timely manner. Customer Service ..." Read more
"I had a great experience dealing with Auto Works. We are pleased with the results. Thank you so much!"
"I am dissatisfied with the quality of my repair. Within minutes of picking up my car, I noticed it ..." Read more
"Everyone and everything went smoothly and they did a great job"
"Staff so very helpful. Car fixed just as they told me to expect it to be done. My car looks great. I will be advising others about ..." Read more
"It was ready before it was promised. I was happy when I heard from ."
"Y'all did an awesome job on the paint job on my car. It was done in a timely manner. Customer Service was awesome. These are the friendliest ..." Read more
"Right on time with the date promised"
"Great work and didnt take long for the repair"
"Almost 2 months"

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Great work. Nice people.

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Top of my list

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Very pleased with the work done on my car

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Great

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Very unlikely. My concern was not properly addressed after the repair. The vehicle was still experiencing the same issue immediately after pickup, and I felt brushed off when I returned to report it. The issue was later confirmed by a dealership diagnostic to still be present, and it has not been resolved by the shop.

Repair Quality

I am dissatisfied with the quality of my repair. Within minutes of picking up my car, I noticed it was still veering to the right. I went back to AutoWorks and explained the issue, but I felt brushed off. I was told the veering was due to a worn front driver-side strut and was advised to take it to a Kia dealership. After explaining everything to the dealership, they said it sounded like an alignment issue. I had a diagnostic done, and the car failed the alignment test. The alignment has been confirmed to be out of specification. It’s frustrating that AutoWorks is saying nothing is wrong with my car when the dealership has now confirmed multiple times that the alignment is still off. The issue has not been resolved, and the repair was not properly completed.

Customer Service

I am dissatisfied with the customer service I received. When I returned to AutoWorks shortly after picking up my car and explained that it was still veering to the right, I felt brushed off. Instead of addressing my concern or rechecking the work, I was told the issue was unrelated and was advised to take my car elsewhere. I did not feel that my concerns were taken seriously, and there was no effort made to properly resolve the issue at that time.

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Your team is amazing Love you

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Your team is amazing Love you

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Love there work

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I have no complaints. I just have to get the other bumps to match the new bumper. The others are a little discolored, but my son said he ordered something from Amazon to take care of it.

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Top notch as always!

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