Autoworks of Baker, Inc.

4.9 (370reviews)
96%
4010 Baker Blvd,  Baker,  LA  70714
Services
  • Free Estimates
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (370)

My Experience

Excellent customer service. They worked with me to have my car ready to take with us on vacation. My car looks great! Washed and vacuumed a plus!! Will definitely use them for all of our repairs.

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

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Repair Quality

Y’all really did a good job I’m am very satisfied with the results

Customer Service

Very satisfying

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Great work. Nice people.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Top of my list

Repair Quality

Very pleased with the work done on my car

Customer Service

Great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Customer Service

Returned Clean

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Very unlikely. My concern was not properly addressed after the repair. The vehicle was still experiencing the same issue immediately after pickup, and I felt brushed off when I returned to report it. The issue was later confirmed by a dealership diagnostic to still be present, and it has not been resolved by the shop.

Repair Quality

I am dissatisfied with the quality of my repair. Within minutes of picking up my car, I noticed it was still veering to the right. I went back to AutoWorks and explained the issue, but I felt brushed off. I was told the veering was due to a worn front driver-side strut and was advised to take it to a Kia dealership. After explaining everything to the dealership, they said it sounded like an alignment issue. I had a diagnostic done, and the car failed the alignment test. The alignment has been confirmed to be out of specification. It’s frustrating that AutoWorks is saying nothing is wrong with my car when the dealership has now confirmed multiple times that the alignment is still off. The issue has not been resolved, and the repair was not properly completed.

Customer Service

I am dissatisfied with the customer service I received. When I returned to AutoWorks shortly after picking up my car and explained that it was still veering to the right, I felt brushed off. Instead of addressing my concern or rechecking the work, I was told the issue was unrelated and was advised to take my car elsewhere. I did not feel that my concerns were taken seriously, and there was no effort made to properly resolve the issue at that time.

Returned Clean

Likely to Recommend

Repair Quality

Your team is amazing Love you

Customer Service

Your team is amazing Love you

Returned Clean

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Repair Quality

Customer Service

Love there work

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Repair Quality

I have no complaints. I just have to get the other bumps to match the new bumper. The others are a little discolored, but my son said he ordered something from Amazon to take care of it.

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Customer Service

Returned Clean