Avis Ford Body Shop

4.9 (313reviews)
100%
21377 Telegraph Road,  Southfield,  MI  48034

Avis Ford is a full service collision and mechanical repair facility servicing all makes and models. We are certified in aluminum repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (313)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent service quality, with many noting outstanding workmanship that makes vehicles look better than before repairs. Communication stands out as a strength, with staff providing regular updates and maintaining professional, friendly interactions. The team demonstrates exceptional timeliness, frequently completing repairs ahead of schedule and meeting promised deadlines. Customers appreciate the thorough cleaning service and attention to detail. Some areas for improvement mentioned include better upfront communication about credit card fees, having technical representatives available during vehicle pickup, and ensuring proper alignment of parts.
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"Repairs were OUTSTANDING!!! My vehicle looks better now than it did before I brought it to the repair ..." Read more
"1. Quality of work on my bumper was excellent. It looks great and I am very pleased."
"Avis Ford has done work on my car twice and both times the work performed was flawless"
"They did a great job and they did it within one week. Excellent service!"
"... claim and we got it all taken care of and covered. Truck is driving as it was before the accident. 5 stars." Read more
"My vehicle was ready days before they had promised. I was totally surprised, but they awesome people ..." Read more
"My vehicle was definitely ready when promised. They totally caught me by surprise. When they called ..." Read more
"They told me it would be done in a week, and it was!"
"He said Friday, but it was ready the same day I had to return the rental on Thursday!"
"Completed before estimated time"
"They had great communication with me."
"Yes with updated text messages"
"I was provided with progress updates."
"They kept us in th loop, which was great."
"No, I had no clue of progress, they just called and said it was ready for pick up."

Likely to Recommend

Repair Quality

Delay in getting parts to complete repair

Customer Service

Returned Clean

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Avis body shop know its business

Repair Quality

Victor does a GREAT JOB.

Customer Service

Victor kept meupdated.

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Repair Quality

Very nice.

Customer Service

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Repair Quality

Excellent service friendly and efficient cart looks great

Customer Service

Returned Clean

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Repair Quality

Awesome customer service

Customer Service

Returned Clean

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Repair Quality

Stay was very friendly

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Thank them so much they take good care of. Y truck

Customer Service

Returned Clean

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Repair Quality

Great work.

Customer Service

Returned Clean

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I will be definitely referring this repair facility to all my family members and friends.

Repair Quality

Repairs were OUTSTANDING!!! My vehicle looks better now than it did before I brought it to the repair facility.

Customer Service

The Customer Service I received was SUPERB!!! The staff is AWESOME!!!

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I have been very happy with their work.

Repair Quality

My only issue is the fender is not quite aligned properly

Customer Service

Returned Clean

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Repair Quality

Victor and his staff always do a great job

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Returned Clean

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Returned Clean

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Repair Quality

Ex ellent job plus they cleaned my fithy car!

Customer Service

Returned Clean

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Repair Quality

I was happy with the results but my handicap sticker was gone. Somebody must have taken it. I am 90 years of age and I really need it

Customer Service

Need my handicap sticker

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Repair Quality

Customer Service

Returned Clean

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Very professional

Repair Quality

Dropped car off on a Thursday and got it back next Thursday and it looked Great. Very pleased with everything and everybody

Customer Service

every one super nice and friendly

Likely to Recommend

Repair Quality

They kept us in th loop, which was great.

Customer Service

Very friendly

Returned Clean