Avis Ford Body Shop

4.9 (313reviews)
100%
21377 Telegraph Road,  Southfield,  MI  48034

Avis Ford is a full service collision and mechanical repair facility servicing all makes and models. We are certified in aluminum repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (313)

Likely to Recommend

There was one part they said they could not locate anywhere online to replace it. However, manager told me if I could find one he would have it installed and reimburse me for the part.

Repair Quality

Dropped truck off on a Monday and picked it up that Friday morning. Great turn around time.

Customer Service

Pretty good, no complaints

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My husband just used their shop recently and he was very satisfied as well.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Great Job

Repair Quality

I was very Satisfied with my service. It was done in a very timely manner. I really appreciate Victor & the young lady at the front desk, They are very kind, polite & helpful. Keep up the Great work 😊

Customer Service

The Staff is Amazing. Great Job 👍

Returned Clean

Likely to Recommend

Repair Quality

1. Quality of work on my bumper was excellent. It looks great and I am very pleased.

Customer Service

1. When notifying customers that their vehicle is ready, let them know there is a 3% fee for credit card usage as this is uncommon. Then they can decide if they want to accept it or bring other payment methods because once at the shop, it is too late. 2. When customer comes to pick up vehicle, it would be nice to have a Body Shop leader/representative present to transfer vehicle and to answer any questions and discuss work done on vehicle, not just the receptionist. 3. I made a return visit to have my replacement license plate put on and Victor kindly and graciously put plate and plate holder on my car. Very nice.

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

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Repair Quality

Car looks and rides great. Was being kept updated on status, which I appreciated.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

exclusively talking about Victor here

Repair Quality

Victor deserves a raise! Went above and beyond to help me

Customer Service

once again, pay Victor more money

Returned Clean

Likely to Recommend

Repair Quality

Fast service, great work done. A pleasure to work with the team here.

Customer Service

Likely to Recommend

Repair Quality

Top Notch, Looking Good 👍

Customer Service

Accurate and Professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The shop did a wonderful job They missed a spot in the rear and on the side that had some minor issues but the tech that was working when i picked up my vehicle cleaned them up the best he could.

Customer Service

Didn’t get a call when vehicle was ready due to some phone issues but we got it straightened out

Returned Clean

Likely to Recommend

Repair Quality

Excellent work my truck looks brand new

Customer Service

Everyone was nice and very professional

Returned Clean

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Returned Clean

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Repair Quality

Didn’t wait long for my car to be fixed. People where nice and got me out soon as possible!

Customer Service

Likely to Recommend

Repair Quality

The office staff was courteous and professional. Victor promised my car would be ready on Wednesday and he delivered on his promise. Overall a great experience.

Customer Service

The staff was courteous and professional. Victor promised and delivered on the timing of my repair.

Returned Clean