Avis Ford Body Shop

4.8 (359reviews)
96%
21377 Telegraph Road,  Southfield,  MI  48034

Avis Ford is a full service collision and mechanical repair facility servicing all makes and models. We are certified in aluminum repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (359)

Likely to Recommend

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Returned Clean

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Repair Quality

Great staff and great work.

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Returned Clean

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Repair Quality

Excellent customer service!!

Customer Service

My Experience

The vehicle looks new! The staff is excellent!

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Customer Service

Returned Clean

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Repair Quality

Engine light is ON

Customer Service

Shannon is great

Likely to Recommend

Repair Quality

Service was great and repairs were great. I was impressed with the attention to details

Customer Service

Everything was explained and rental transportation was called for pick up

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Repair Quality

Job well done!

Customer Service

Friendly and courteous.

Returned Clean

My Experience

I’ve been to Avis body shop before and as always “‘job well done” from the beginning to the end. Super professional the entire in Southfield!

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Customer Service

Returned Clean

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Very happy with the results

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Returned Clean

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Returned Clean

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My Lincoln Continental was repaired but I have squeaky noises under the car. I called and they agreed to repair but I don't have a loaner car while they are repairing which would take some hours.

Customer Service

Likely to Recommend

Very likely

Repair Quality

Everything is perfect and running good.

Customer Service

Really Great

Returned Clean

Likely to Recommend

No one not even a dog

Repair Quality

Took 4 months to receive my vehicle very poor service never call me with updates about vehicle and didn’t feel as if my vehicle mattered to them I would never ever go here again if I could rate 0 stars I would

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great repair

Likely to Recommend

For reasons I’ve mentioned.

Repair Quality

My vehicle still isn’t completely fixed. However my vehicle is drivable. One of the two sensors needed for the “Drive Mode” on my vehicle was allegedly on back order. My service advisor Karly is allegedly going to contact me when the sensor comes in. It’s been over a week or so.

Customer Service

My vehicle was dropped off for the necessary repairs and stayed for a week as I would be out of the country. Upon my return I was told that one of the sensors needed for the work to be complete was on back order. I opted to come and get my vehicle since it would merely be sitting awaiting for the part to come in. My service associate stated I would be notified when the sensor came in. I haven’t heard anything from anyone affiliated with Avis Ford or Ford Motors. My relationship is rather rocky with the service department at Avis as this new vehicle iis a replacement vehicle after my previous leased Ford Explorer ended. To be quite honest this experience is kind of reminiscent of my previous experience. Only time will truly tell.

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Returned Clean