AW Collision of Monrovia
We here at AW Collision of Monrovia are a Certified BMW and Mini Collision center, well as a Lexus dealer Recommended Collision Center. Our state of the Collision Center and Trained Technicians will make sure that your repair and customer service experience will be excellent.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0 -
Very likely, but only if they visit the direct location.
Repair Quality - 3.0/5.0 -
Erick at AW was exceptional. Curtis has opportunity to improve his customer service skills and his sense of urgency.
Customer Service - 3.0/5.0 -
I had to share points between 2 individuals.
Returned Clean
Likely to Recommend - 3.5/5.0 -
Time table requires improvement
Repair Quality - 5.0/5.0 -
Duration the vehicle was in for repairs appeared excessive.
Customer Service - 5.0/5.0 -
Remained in formed of the progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Very likely for the quality of your work. However, considering that the job was 10K+, you could have gone a little above and beyond by cleaning the wheels so that the vehicle looked like "perfection+"...you appreciated my business!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mark was great! On top of it...very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had wonderful care with Kurtis Burow. Anything I ask he would get right back to me with an answer. Very pleasant
Customer Service - 5.0/5.0 -
Like I said Kurtis Burow was wonderful
Returned Clean
My Experience - 5.0/5.0 -
Amazing work guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was amazing as was the entire staff. The receptionist/adminsrltrative assistant was diligent in relaying messages. Our car looked like it did BEFORE we were hit.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to Arvi & Rosie for an excellent customer service shown to us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job AW Collision. Thank you. Roy & Carissa
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
The only reason why I wouldn’t recommend someone because you took too long. I had an accident before my friend and she got her car back that next week and they had to order a part as well.
Repair Quality - 3.0/5.0 -
But I won’t never return if I had another accident because you take to long to repair
Customer Service - 3.0/5.0 -
I just won’t return if I ever had an accident again take too long to repair y’all have my car almost 2 months, but the work was good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kurtis and his manager Vince really helped me out. They stand by their work and have great customer service! I have had a great customer experience with AW Collisson.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
It took a long time to finish the repairs
Customer Service - 3.0/5.0 -
Same comment
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend AW Collision to family and friends.
Repair Quality - 5.0/5.0 -
Great customer service. I was informed and provided status update throughout repair process by Erik. Shot out to Kurtis for all the help too.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gladly would recommend you
Repair Quality - 5.0/5.0 -
AW Collision did a great job repairing my car body. Car looks new. I also appreciated the communication that kept with me throughout the process.
Customer Service - 5.0/5.0 -
Kept me updated with any changes
Returned Clean
My Experience - 5.0/5.0 -
None at present
Likely to Recommend - 5.0/5.0 -
Noon
Repair Quality - 5.0/5.0 -
None at present
Customer Service - 5.0/5.0 -
Noon
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was completed to our full satisfaction and finished in a timely manner. We’re truly grateful for your service and dedication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Color match is perfect. Great job, thank you.
Customer Service - 5.0/5.0 -
Terrence made the entire process convenience for me. I appreciate that.
Returned Clean
My Experience - 5.0/5.0 -
I'm completely satisfied with the workmanship of my car. Thanks to Kurtiz for making sure my car is in good hand and also to Erick for the job well done. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erick gave excellent customer service by keeping me informed of the repair process of my son's car and when it was ready for pick up.