Seidner's Collision Center - Duarte

4.9 (4,161reviews)
98%
1000 Evergreen,  Duarte,  CA  91010

In operation 62 years, 26 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,161)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as excellent, professional, and restoring vehicles to like-new condition. The team received high marks for proactive communication, providing regular text and phone updates throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting strong efficiency. The welcoming environment, assistance with rental car coordination, and thorough attention to detail were also frequently commended. A few customers noted areas for improvement, including more consistent proactive status updates, clearer completion timelines, and ensuring all vehicle components are properly secured upon return.
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"... would give Seidners a 20! Everyone was amazing! And, the workmanship exceeded beyond my expectation." Read more
"... service Im very satisfied with the work done to my car. The quality of work is outstanding." Read more
"It was ready 2 weeks before the actual date. It was done very professional. I have no complaints on the job."
"The quality of the repair as well as the professionalism of the service advisor was great."
"My car looks better than new! Even the red paint and trim of the new parts match perfectly to the ..." Read more
"They gave me an estimate of 9 days but got it done two. It was incredible!"
"... me dropping it off, and the regular text updates. The job was also finished 2 days earlier than initially estimated. I will definitely come back to Seidners if I ever ..." Read more
"... appreciated the periodic updates by text and web, and the repair was completed in half the time promised. Being able to leave my rental car at Seidner's instead ..." Read more
"... repair. They kept me informed on their progress and completed the job earlier than expected. I definitely would recommend them to family and ..." Read more
"There were several delays. Originally told the car would be repaired on Monday. Then I was told it would be Tuesday. It did not happen until Wednesday. I was told I could ..." Read more

My Experience

Juan was very patient, deliberate and professional. Lisa makes the whole place feel like home. Great outfit.

Likely to Recommend

I would 100% recommend this shop to family and friends.

Repair Quality

10/10 A+ service. Mike Gonzales went above and beyond and was a pleasure for deal with. Everything went smoothly and my car was finished earlier than expected.

Customer Service

Front desk service was a 10/10 very kind and helpful.

Returned Clean

My Experience

Highly recommended. They did excellent workmanship fixing my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the third time I’ve had repairs done there over the years. The service was always satisfactory. The staff, especially Mike, were extremely friendly, considerate and timely. I got my car back as he promised. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience was good; the people who helped me made everything very easy and pleasant. Thank you very much.

Likely to Recommend

Repair Quality

The service was excellent

Customer Service

Returned Clean

My Experience

My entire experience was first-class. What I appreciated most was the excellent communication throughout the entire repair process. I received daily updates on the progress of my vehicle, which I really valued. The quality of the work was impeccable.

My Experience

Mike was especially helpful and informative throughout the process. The lady at the front desk as well. Both were really polite and helpful.

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Returned Clean

My Experience

Excellent service as always. I have taken 4 cars to Seidner’s Duarte in the last 15 years and we have always been pleased with the level of service and workmanship.

Likely to Recommend

We have taken 4 vehicles to Seidners in Duarte and have always been satisfied with their workmanship and customer service.

Repair Quality

Customer Service

Lisa at the front desk and my advisor, Juan, provided excellent service and communication.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Seidner's Collision made the entire process very simple. Mike kept me informed every step of the way and handled all communication with my insurance company, answering any questions that came up. I was shocked when I picked up my car. The rear bumper matched the rest of the vehicle perfectly. When I bought the car new, I complained that the rear bumper cover was much darker than the rest of the vehicle. The dealer walked me around the lot and showed me about 30 cars with the same issue, telling me that was just the way they came from the factory. Now I'm tempted to take the vehicle back to the manufacturer and ask why Seidner's can match the paint so perfectly, but a major car company couldn't. Outstanding work and excellent customer service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything looks good. So far I haven't seen any other issues.

Customer Service

Likely to Recommend

Repair Quality

Great daily updates

Customer Service

Returned Clean

My Experience

Mike and Lisa were awesome from start to finish of me getting my vehicle back in perfect condition! Both very helpful, professional and knowledgeable. Left a 5 star review on Google!⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Definitely will recommend!

Repair Quality

Mike and Lisa AWESOME! left a GOOGLE REVIEW⭐️⭐️⭐️⭐️⭐️ for the AWESOME job!

Customer Service

Mike and Lisa were awesome!

My Experience

Above and beyond amazing customer service. They answered all my questions and kept me up to date every step of the way. Mike was so thoughtful and really made me feel confident that I was receiving quality service. My whole family has come to this Seidners and after this experience I will always recommend this business to everyone I know!

Likely to Recommend

Yes! My whole family brings their car to this location and will continue to.

Repair Quality

Looks like new and drives like a dream

Customer Service

Some of the best customer service I’ve received in the past two decades. It was wonderful!

Returned Clean

My Experience

Lisa & Juan are awesome, excellent people skills & communication during the process. I'd never been in an accident before and had a lot of stupid questions that they patiently answered. The crew that did the work made the car look like it did prior to the collision.

Likely to Recommend

Repair Quality

Great work, great people to communicate with (Lisa & Juan)

Customer Service

Returned Clean

My Experience

Mike was excellent and helped us with our car needs! Would definitely recommend him and the company’s services. Very satisfied! N plus i forgot this lady front desk name… she is excellent worker too.. Thank you y’all fixed our (baby) Honda SuV…

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Returned Clean

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