Seidner's Collision Center - Glendora

4.9 (6,023reviews)
98%
1949 Auto Centre Dr.,  Glendora,  CA  91740
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In operation 62 years, 31 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram
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Email

Reviews (6,023)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers did mention areas for improvement directly in their feedback, including occasional lapses in follow-through on commitments, minor quality issues such as overspray or misaligned panels, and isolated concerns about post-repair functionality. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... start to finish, I was very impressed with their professionalism, the rapid response and repair process, and the quality of service I received. Everything ..." Read more
"The repair quality is poor.. The repair work was very poorly done; many clips are missing, and the interior panels and rear bumper are not ..." Read more
"... appeared as if it had just left the dealership, with perfectly matched paint and 100% original parts. Overall, it was an outstanding experience, and I ..." Read more
"My Car looks like a brand new one, Thank you very much for such good work!!!"
"Over spray on two different windows, plastic trim doesn't line up against the bumper, back-up camera is installed ..." Read more
"Great repair, communication, and delivered ahead of schedule."
"... kept me informed on my fix the entire time . And my truck came out like new. I really cannot express how good my truck came out . My bed was burnt to crisp ..." Read more
"It only took 2 days and were expecting 7-10 days."
"I feel it was rushed to have it completed before the end of the year"
"Very quick job"
"Communication was always prompt and professional."
"Great service, great work, excellent communication!"
"This was the best part of my experience. 100 out of 10!"
"Extremely happy with the repairs, communication, and timeliness. Thank you."
"The appraiser was helpful, but didn't follow up as promised."

My Experience

The service was great as it always has been.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for all your kind work Please notify me when final part comes in

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Merced was excellent excellent customer service everything was done sufficiently he wouldn’t be on the call of duty

My Experience

Beautiful paint job. Looks like new.

Likely to Recommend

Highly recommended

Repair Quality

Car was ready before target date. Constant communication throughout process. Courteous staff

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service from the moment I walked in the door. Ms Lugo was very pleasant and informative. along with my advisor Robert. They were very clear in explaining all aspects of the services from the moment I dropped off my car to picking it up!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mercedes, the whole staff were amazing through the whole process. The customer service was top notch and my car....my car...I cried. They did an amazing job. My car has enormous sentimental value to me. I neglected her but today she looks brand new. Thank you so much to the entire team.

Likely to Recommend

I HAVE ALREADY and will continue to do so.

Repair Quality

If there were a 20, I would have picked that. I am so thankful for Merced and your team. From the drop off, I had great service, great communication (sorry for calling so much Merced lol)to pick up...outstanding.

Customer Service

The customer service I received was amazing. Always so friendly when I would call 20 times a day to ask a question.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Sneiders for the excellent service starting from your front desk staff Denise and your estimator Merced. Denise had excellent customer service skills and made my process go smooth from beginning to end. When I dropped off my car for service, I had to pick up a rental car. I was going to call for an Uber to take me to the car rental place which was going to cost me $26 just for a 4 mile drive. Denise was very thoughtful and accommodating by offering me a shuttle to the rental place. I also had trouble reaching my insurance adjuster and Denise helped me with that and expedited the process making the paperwork go smoothly and efficiently. Merced was very professional and thorough which also made me feel at ease. The technician or technicians who fixed my car did an excellent job. I don’t have their names but I would like to recognize them and thank them as well.

Likely to Recommend

Repair Quality

Repair looks great!!

Customer Service

great communication from your team

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Looks brand new! The team at Seidners is always so friendly and super helpful. Really appreciate all you do!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I appreciated the friendly welcome from Denise when I walked in. Also, Merced did everything possible to accommodate my schedule since I was out of the country while my car was being repaired. It was done on time and the work looks great. Thank you all!

Likely to Recommend

Repair Quality

Denise and Merced were very friendly and accommodating. My car was fully repaired and ready on time.

Customer Service

I was treated very well.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am really satisfied for all the good work that you did , I want say thank you Denise and thank you to Merced for helping to repairing my car i really appreciate that . Sincerely, Zeina

Likely to Recommend

I would recommend them to others definitely

Repair Quality

Great service friendly staff.

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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