Seidner's Collision Center - Glendora

4.9 (6,085reviews)
97%
1949 Auto Centre Dr.,  Glendora,  CA  91740
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In operation 62 years, 31 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram
Scion
Toyota
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Email

Reviews (6,085)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Excellent customer service was a standout theme, with staff described as friendly, professional, knowledgeable, and welcoming. Communication was frequently highlighted as a major strength, including proactive text updates, phone calls at every stage, and thorough explanations of the repair process. Timeliness was another key positive, as many customers noted their vehicles were completed ahead of the promised date. A small number of customers noted areas for improvement directly from their comments, including occasional lapses in end-of-process communication, minor finishing details such as overspray or misaligned panels, and isolated concerns about repair quality. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... start to finish, I was very impressed with their professionalism, the rapid response and repair process, and the quality of service I received. Everything ..." Read more
"Everyone at Seidners was very nice and professional, and the finished product was absolutely perfect. I would never go anywhere else."
"... strengthened.. The repair work was very poorly done; many clips are missing, and the interior panels and rear bumper are not properly secured." Read more
"... consistent updates. The final outcome was remarkable; my vehicle appeared as if it had just left the dealership, with perfectly matched paint and 100% original parts. ..." Read more
"... work with, kept me informed on the progress, and returned my car in almost brand-new condition." Read more
"... greatful to Seidner's collision center in San Dimas, for having my car ready so soon. Thanks to them my life is back to normal." Read more
"Great repair, communication, and delivered ahead of schedule."
"I feel it was rushed to have it completed before the end of the year"
"... the paint color match but they did a great job and finished sooner than expected." Read more
"It only took 2 days and were expecting 7-10 days."
"Communication was always prompt and professional."
"Great service and communication. updates on the app are very helpful especially when accompanied with a phone ..." Read more
"The repair was fantastic and the communication was timely and up to date."
"Extremely happy with the repairs, communication, and timeliness. Thank you."
"The appraiser was helpful, but didn't follow up as promised."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for everything

My Experience

Thank you to all that work in my car. First time experiencing a collision my car looks great. Thankful with everything and everyone that help me 🙏

Likely to Recommend

I experienced good service

Repair Quality

Thank you to all that work in my car.

Customer Service

Everyone that help me out was very nice.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Expert craftsmanship...no shortcuts.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I took my 13 year old 2013 rav4 to seidner's collision to paint several areas of the body where the original paint peeled off. When I got my car back after the paint job was done my car looked like brand new!!! The team at seidners does quality repair work that is warranted for life as long as I own my rav4. They get the work done correctly the first time! .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They built the good reputation with the kind of service, employees, coffee and snacks etc

Repair Quality

They are very polite & courteous over the phone as well as in person They inspect your vehicle very meticulously so nothing is missed then they go step by step to inform you as what the vehicle needs Seidner’s they keep you informed as to how the progress of your vehicle is as the repair is in progress from the minute you leave your car. If you missed a call they leave you a voicemail and text you if needed. We are extremely happy with their service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank You!

My Experience

Beautiful work. Well done. Thank you

Likely to Recommend

Repair Quality

Car looks new. Thank you.

Customer Service

After a small hitch everything went wonderfully well. Thank you.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Looks great

Likely to Recommend

Repair Quality

Completely happy with the results. Eddie was very helpful throughout.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Customer Service was top quality, professional, friendly and informative. The entire repairs process was explained thoroughly. I received weekly updates on the stages of the repairs. My car was repaired by the date it was promised.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

No communication, promises not complete, not caring for the customer

Repair Quality

I came in to pick up my car, which I had made an appointment two days prior. I he. I came in to pick it up, the care was not ready for a pick up. After waiting for over 30 minutes, when car was supposed to be ready, there was at least two issues they were not repaired. After two hours of waiting my time for the scheduled pick up, and missing my personal appointment which was scheduled for 6:30pm in San Gabriel, I had to go back to the car rental place to get a rental again, when I just dropped off the rental I had. Needless to say, it was a total waste of the afternoon and the early evening, without any compensation to my time, frustration, inconvenience of the shop, and for the missing of my very important meeting! Two days later when again I went to pick up my car, here was a slash on one of the tires, which was not there before. I advised the service adviser of it, and he gave me all the reasons to get out of the responsibility. He told me that he will send all the pictures prior to the service, to show the condition of the car, but he has not sent them to me yet. He promised to send me pictures at least three times, one of them was early August, and now that we are in September, I am still waiting for the pictures. The only thing left at this point for a small claims court to pay for the damages done at your shop.

Customer Service

No one front the shop followed if I was satisfied knowing the the car was not ready the first time when they asked me to come to pick up the car. Also, the manager told me, “we will make it right for you,” but it was not done right, nor he followed up with it to see if I was satisfied or the work was done right.

Kept me Informed?

No

Ready on Time?

No

My Experience

Merced took great care of my brand new Chevy Colorado. He made it brand new again! Great service, very responsive and the work was done to factory specifications. I take all my mistakes or other peoples, to Siedners and I refer all of my neighbors and friends to Seidners for the best repairs and customer service.

Likely to Recommend

Always

Repair Quality

Merced is very professional and communicated with me in a timely fashion. Great work. This is why I always refer friends and family to Seidner's Collision.

Customer Service

Merced is a pro.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff was amazing and my car looks better than when I first bought it!!! That you Seidner’s!!!

Likely to Recommend

Repair Quality

Looks better than new!

Customer Service

Everyone was so helpful and pleasant to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Robert worked with me every step of the way and was on top of my repair. I was very happy with the service and the exceptional service offered to me. Thank you to Denise for being kind and answering all my questions as well. 10/10 and will return if I ever need body work again

Likely to Recommend

I will come back if I need any repairs and I am glad Seidners is part of AAA

Repair Quality

Robert Sanchez was very attentive and helped me every step of the way. He made my repair easy and explained every cost of repair and duration of time it would take to fix. I am very happy with the repair

Customer Service

Denise is very kind and always answered any questions I had. Robert Sanchez was great and called back immediately if I had a question

Kept me Informed?

Yes

Ready on Time?

Yes

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