Crash Champions #0171 Glendora

4.9 (3,203reviews)
97%
153 East Arrow Hwy,  Glendora,  CA  91740
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In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (3,203)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. Communication was a standout highlight, with customers appreciating regular updates via calls, texts, and even photos throughout the repair process. Timeliness was frequently commended, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted delays due to parts availability or quality re-checks, though most found these understandable given the commitment to quality. One customer flagged paint defect concerns, and another mentioned difficulty reaching staff post-repair. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... informed throughout the entire repair process. The quality of the collision repair exceeded my expectations. My vehicle looks as good as new, and the attention ..." Read more
"Great Customer Service, care, and did a beautiful job fixing my vehicle back to looking new."
"Crash Champions did a great job. My car looks like it was never damaged. Hope I never have to return back again, but if I ..." Read more
"Good communication and the repair work looks great. Car was extremely clean when it was returned."
"Im extremely happy with the service provided. My car looks like new. I want to thanks everyone who work at crash champions. Youre the best. The ..." Read more
"10 days earlier than your computer estimated."
"A week early!! I was very impressed! I always take dates with a grain of salt when it ..." Read more
"Excellent work done in a timely fashion and excellent communication with updates on car status ..." Read more
"My car was ready one week before of the promised date."
"Our one and only complaint, is that the repair took longer than we expected. Having said that, all the representatives of Crash ..." Read more
"Crash Champions did an excellent job! Their communication was outstanding from start to finish. They kept me updated with regular texts and phone ..." Read more
"... had. They were professional and extremely nice. They kept me up to date on the progress f my vehicle daily. I'm extremely happy with the job they did and looks ..." Read more
"They provided regular updates- I didnt need to reach out for the information, very pleased"
"Service and experience was outstanding. I was well informed on progress and my experience was seamless."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes I more than satisfied, you are the best, thank you for the compliment and your service. Well done.

Likely to Recommend

Yes I will referring you to my friend and my family.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Super friendly and informative

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very quick and nice staff.

Customer Service

Adam the front desk man and the man calling me to let me know my vehicle is ready is nice and professional. I believe his name was gio?

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Costumer service 10 thank you

My Experience

I just want things the whole team for doing an amazing job. I love how my car turned out and you guys respected that I was on a time crunch and you guys totally came through. Keep up the hard work you guys thanks again for my car. It was in good hands.

My Experience

I have used this Crash Champions facility in the past and I was really satisfied then, so I went back for a second time months later. Again, excellent communication, teamwork and results. ~Ray Meier

Likely to Recommend

Yes, to this CC location only.

Repair Quality

Another job well done! Highly recommend!

Customer Service

Gabriel and Jovani were vital in every aspect of my repair. Great communication guys!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Defects

Customer Service

Defects in the job

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

My Experience

I had an excellent experience from start to finish. The team was professional, courteous, and kept me informed throughout the entire repair process. The quality of the collision repair exceeded my expectations. My vehicle looks as good as new, and the attention to detail was outstanding. The work was completed ahead of schedule and the entire experience was smooth with no stress. I highly recommend Crash Champions to anyone looking for honest, professional service and quality collision repair.

Likely to Recommend

I would recommend Crash Champions to all my friends and family for any repair work needed on their vehicles. They are very professional and perform quality work.

Repair Quality

Excellent customer service and collision repair. I was kept informed with updates throughout the repair work.My car looks brand new.

Customer Service

Customer service was professional and informative.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good job and done the same day

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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