Avalon Collision Center Inc.-Glendora

4.9 (4,517reviews)
99%
1947 Auto Centre Drive,  Glendora,  CA  91740

In operation 19 years.

Direct Repair Facility for Mercury Ins, Geico Ins and MetLife Ins Co.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call

Reviews (4,517)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. A standout theme across reviews is vehicles being completed ahead of schedule, often days or even a week early, which repeatedly delights customers. Complimentary interior and exterior cleaning is frequently highlighted as a thoughtful bonus. A few customers noted areas for improvement, including occasional color-match concerns, delayed updates near completion, and rare scheduling communication gaps. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"I brought my car to Avalon after an accident, and the repair quality was absolutely excellent. Looking at my vehicle now,you can even tell it was ..." Read more
"... process, kept everything moving efficiently, and did an outstanding job on my vehicle. My car looks brand new, and Im very happy with the quality of the repairs. ..." Read more
"The repairs and repaint quality was excellent and made my vehicle look like brand new."
"The repair was not only timely but was done extremely profesional. Very happy with the result ."
"... pleasant experience Professional friendly staff and my car was done earlier than promised great Work looks like NEW # excellent service thank you so much. Well definitely ..." Read more
"7days earlier and the work was perfection!!!"
"My vehicle was ready very early! A week before the finish date"
"9 days early."
"Everything was done in a timely manner in fact, completed way before I thought things could get done. Service in the office was outstanding and I thank ..." Read more
"It was three days after the date they gave me when I dropped the car off."
"I received daily texts to know everything was going smoothly"
"... matching paint, your attention to detail not to mention communication keeping me informed was outstanding!! Ill definitely keep coming back I just hope not so ..." Read more
"The best customer service and communication ever!"
"Great work, communicated well throughout the process, my car is as good as as new!"
"Johnny H. and the front desk kept me informed every step of the way."

Likely to Recommend

Repair Quality

I had a great experience with Avalon Collision Center! Everyone was extremely professional, and the communication throughout the entire process was excellent. I received clear and consistent updates via text message regarding the progress of my vehicle, which I really appreciated. The young man who checked my car in and also assisted me when I picked it up was amazing. He was very detailed, honest, and took the time to explain the entire process and answer my questions. I am extremely satisfied with the quality of their work. My car looks amazing you honestly cannot even tell that it was ever in an accident! I’m very happy with my experience and would definitely recommend Avalon Collision Center. Thank you to the entire team for taking such great care of my vehicle!

Customer Service

I had a great experience with Avalon Collision Center! Everyone was extremely professional, and the communication throughout the entire process was excellent. I received clear and consistent updates via text message regarding the progress of my vehicle, which I really appreciated. The young man who checked my car in and also assisted me when I picked it up was amazing. He was very detailed, honest, and took the time to explain the entire process and answer my questions. I am extremely satisfied with the quality of their work. My car looks amazing—you honestly cannot even tell that it was ever in an accident! I’m very happy with my experience and would definitely recommend Avalon Collision Center. Thank you to the entire team for taking such great care of my vehicle!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gabriel was so helpful and knowledgeable, my car looked fantastic and his customer service is off the charts, he is a great asset to your company, thank you for everything, Gabriel your so awesome to chat with and laugh with. Your the best there is

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Jenn, The team at Avalon collision did an amazing job repairing my truck. Especially Jen she helped get parts that were not available from Ford. She came through!!!!

Likely to Recommend

Repair Quality

Excellent Service

Customer Service

Excellent service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Customer Service was excellent. From The Young Lady at the front desk. Gabriel was very nice going over everything that I needed to know. So patient with me.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

As always

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

V likely

Repair Quality

No notes

Customer Service

No notes

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

there are a few blemishes in the paint. the truck lid has some uneven spots and the back up camera lense seems to be damaged as the camera is blurry on screen

Likely to Recommend

I’ve told my friends what a great job Avalon did.

Repair Quality

The pickup was repaired and it looks and drives fantastic! Excellent work. Gabriel Yebremian was very helpful and kept us up to date with the status. He walked us through all the repairs and what had been done. I couldn’t be happier with Avalon.

Customer Service

Gabriel Yebremian kept us fully informed of the progress and detailed all that was done.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Easy to work with and very helpful!! Highly recommended!!

Likely to Recommend

Repair Quality

Very helpful and understanding! They did a GREAT job on my car!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you Gabriel and staff. You all did a terrific job. I'm amazed by the quality and effort you put in making my car look so brand new. Thank you all.

Customer Service

I am very please and satisfied for the wonderful job in fixing the right side of the car. It came out like brand new. I want to than the staff for your kindness and the courtesy I received. Thank you.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would absolutely recommend Avalon Collision Center. They did an amazing job on my Mustang, finished the repair earlier than expected, kept me updated throughout the process, and the car looked perfect when I got it back. The quality of the work and the customer service were both excellent.

Repair Quality

I had an amazing experience with Avalon Collision Center. I brought my 2024 Mustang GT in after it was hit, and they did an incredible job with the repair. I dropped the car off on Monday and they already had it finished and ready for me by Tuesday, which seriously impressed me. The car came out looking perfect. The paint match is spot on, the bodywork looks like the damage was never there, and the finish is extremely smooth. I’m very particular about my car, especially with it being black, so I was definitely looking closely at everything when I picked it up, and I honestly couldn’t find anything to complain about. Everyone I dealt with was helpful, professional, and made the whole process easy. I’m extremely happy with how everything turned out and would absolutely recommend Avalon Collision Center to anyone who wants their car repaired quickly without sacrificing quality. Thank you guys for taking such good care of my Mustang!

Customer Service

I was extremely happy with the customer service I received. Everyone was friendly, professional, and easy to work with throughout the entire process. They kept everything simple and made the experience stress-free.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was done in a timely manner in fact, completed way before I thought things could get done. Service in the office was outstanding and I thank you very much.

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