Avalon Collision Center Inc.-Glendora

4.9 (4,481reviews)
99%
1947 Auto Centre Drive,  Glendora,  CA  91740

In operation 19 years.

Direct Repair Facility for Mercury Ins, Geico Ins and MetLife Ins Co.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,481)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. A standout highlight across reviews is vehicles being completed ahead of schedule, often days or even weeks early, which repeatedly delights customers. Cleanliness is another strong point, with many appreciating complimentary interior and exterior washes. A few customers noted areas for improvement, including occasional color-match concerns, delayed notifications near completion, and scheduling communication gaps at pickup time.
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"I brought my car to Avalon after an accident, and the repair quality was absolutely excellent. Looking at my vehicle now,you can even tell it was ..." Read more
"... process, kept everything moving efficiently, and did an outstanding job on my vehicle. My car looks brand new, and Im very happy with the quality of the repairs. ..." Read more
"The repair was not only timely but was done extremely profesional. Very happy with the result ."
"The best service ever and an excellent job on the repair of my car. The staff is knowledge and helpful and ..." Read more
"... friendly staff and my car was done earlier than promised great Work looks like NEW # excellent service thank you so much. Well definitely recommend" Read more
"My vehicle was ready very early! A week before the finish date"
"Ready actually earlier than promised which is unheard of today."
"... experience. Restored my vehicle better than new and the work was completed faster than expected." Read more
"9 days early."
"It was ready much earlier than the estimated date. I fact, an entire week."
"... tell it was ever damaged- paint job is amazing. The communication was on point with updates during every phase of the vehicle teardown and reconstruction. If you ..." Read more
"... matching paint, your attention to detail not to mention communication keeping me informed was outstanding!! Ill definitely keep coming back I just hope not so ..." Read more
"I appreciate the effective communication of the entire repair process, as well as the complete explanation of completed ..." Read more

Likely to Recommend

100%!!! This is the third time I’ve used them and every time they have been consistently kind with excellent work! I’ve never had a problem with any car they have fixed!

Repair Quality

Excellent communication! Kept me informed multiple with the status of my car.

Customer Service

Customer Service representative were kind, friendly, informative, and attentive to what I needed based on my schedule.

Returned Clean

Likely to Recommend

Repair Quality

I was well taken care of and service was fast and clean. Avalon did a great job!

Customer Service

Kept me informed every step of the way.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Avalon made a stressful situation so much easier. They were kind and accommodating. They arranged my rental for me, including assisting with drop off and pickup. Best part was they had my car done a week ahead of schedule. Special thanks to Johnny and Lily, both were so kind and helpful and provided excellent service and had great communication. Thank you again for making the process so smooth!

Customer Service

Johnny and Lily were both amazing!

Returned Clean

Likely to Recommend

Repair Quality

They were fast on the repairs and they were updating me with the repairs

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service Thank you!

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Great place. Only possible issue was we returned the rental here and they said the rental car company would email us the final bill but that never happened. Maybe it was enterprise’s issue. Don’t know.

Repair Quality

Avalon fixed the car quicker than estimated and it looks good.

Customer Service

Good service and updates on the status of the repairs.

My Experience

Great service and great customer care

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Perfect Work

Customer Service

Returned Clean

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Repair Quality

Very clean professional repair. John was very good with updating me with every step of the repair.

Customer Service

Johne was very good with keeping me up to date with each step.

My Experience

My car was ready early and looked like it was new.

Likely to Recommend

Repair Quality

I was updated on every step of the repair process. My car was ready faster than expected. I appreciate the great customer service at Avalon Collison Center. I am satisfied with the repair quality of my car.

Customer Service

Great customer service! Always receiving updates on the repair process

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Johnny was awesome to work with, kept us informed throughout the whole process and was able to get our car back to us before our vacation.