Crash Champions #0176 Pasadena
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
We had a great experience with the company, they were very informative what repairs and the time it would take, when we received the car back it looked like new, everything worked as intended. They even washed my car inside and out. Great job
My Experience - 5.0/5.0 -
The process was smooth, but the general manager Tony truly went above and beyond with the communication and service. It’s rare to find a manager that good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Both Janet and Tony were very informative, patient, and made the repair of my vehicle delightful! Give them my Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent. Keeping me updated in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt was great to work with he explained everything to me an car came out excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
made my experience super easy simple and convenient. Appreciated the daily updates and was 100 percent satisfied with the finished results thank you
My Experience - 5.0/5.0 -
Very good and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just need to come in for a few more clips, when I have the time. But otherwise, they were great at keeping me informed and were very quick on replacing my bumper.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your place is clean and efficient you do great work. This is the second time o have been here and I would highly recommend your shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was amazing. Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great and fixed up nice. Customer service was great.
Customer Service - 5.0/5.0 -
Amazing from the workers and manager
My Experience - 5.0/5.0 -
Everyone we worked with was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Manager, Tony. An is delusional. Our first conversation is you can’t drive this car you need to have it towed to your mechanic because the brakes are down to the mantle and your reservoir is completely empty. As Tony is waiting for some brake fluid to be delivered so we can make sure the lines haven’t been cut that took three days. My wife stopped by prematurely. Tony told her the situation with the brakes. They looked under the hood and the brake fluid reservoir was completely filled as Tony is still waiting for the brake fluid to arrive. Tony wants to make sure the customers are safe that is understandable but it took me an extra three days without a car. I guess that’s the brakes. Took it to Firestone Bridgestone and had the $65 break inspection done. there is nothing wrong with the brakes.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Recently, I have been getting scammed. Those’s been overcharged, identity, theft, and of course someone stealing my catalytic converter when Tony told me I should have my car towed to my mechanic because the brakes were having issues. I had a hard time believing that. I took it to my mechanic paid 69 bucks and he said everything seemed to be fine. Later that weekend, I noticed my ABS light and brake light were coming on and indeed Tony was correct. There were a problems. I didn’t treat Tony very nicely because I thought I was being misled. Sorry, Tony I apologize.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everything worked out perfectly. Thank you