AW Collision of Monrovia
We here at AW Collision of Monrovia are a Certified BMW and Mini Collision center, well as a Lexus dealer Recommended Collision Center. Our state of the Collision Center and Trained Technicians will make sure that your repair and customer service experience will be excellent.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean, neat & airy Personnel friendly and hwloful.
Customer Service - 5.0/5.0 -
Customer service professional & helpful
Returned Clean
Likely to Recommend - 3.0/5.0 -
Did a good job but terrible communication
Repair Quality - 2.5/5.0 -
It appears that they sat on my car for over a week as they had the car for 16 days just to fix a trim on the front bumper! Ridiculous
Customer Service - 2.0/5.0 -
People were nice but the communication with the customer was really poor ! I had to initiate ever call to find out what was happening with my car!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
Quick upfront service arranging car to be reviewed. Excellent customer service with car rental.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joseph is awesome! Friendly and very helpful. He kept me up to date every step of the way
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mark and the team always do a fabulous job for us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark was great!
Customer Service - 5.0/5.0 -
You guys are always great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
There were no repairs made to the vehicle The vehicle was deemed total loss but I do appreciate them sending us our belongings that were no vehicle that was greatly appreciated and they went above them beyond by doing so
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic service experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
ALL THE TIME
Repair Quality - 5.0/5.0 -
AW IS THE WAY TO GO, THEY TREAT YOU RIGHT AND TAKE CARE OF YOU AS BEST AS POSSIBLE
Customer Service - 5.0/5.0 -
AMAZING SERVICE BY MARK
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did very good paint work thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My car was totaled due to an accident an it would cost over $30,000 to fix/repair. It was the front and axel I believe. Otherwise very nice staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
车外表大概清洗了车身和轮毂 ，车内不有油腻感吸尘器清理过
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
自从我的车进入你们的维修车间快一个月没有任何消息，你们也没有跟车保险公司有任何联系， 导致我损失一个多月的租车费用一千多美元，由于你们的不作为导致保险公司拒绝支付这笔租车费用。 我后来情急之下主动跟你们联系要求尽快修我的车，你们才按保险公司要求提供估价单 就这样还拖了两个多星期，最后马上快到感恩节了，我追问车你们是否修好了，才跟我讲车已修好但是还有二白七十多美元要付，我无奈去追问我的律师，最终你们答复我第二天去取车只提供最初保险公司已开出的支票六百多美元。这次车祸和修车的经历真的是让我感到心力憔悴，非常失望！！！ 我感到很愤怒 ！这起车祸是对方的全责，到最后我还要去承担上千块的租车费用 ，难道你们修车公司耽误了一个多月的时间就没有责任吗？！
Returned Clean
My Experience - 0.0/5.0 -
I was told the work would take 14- 21 days max because of my insurance, but it took 47 days, costing me thousands of dollars due to the length of time it took to fix a 3 "scratch/dent. The vehicle's interior was dirty and dusty, and the rear hatch wouldn't close. Very, very disappointed.
Likely to Recommend - 0.5/5.0 -
They removed my front license plate and didn’t put it back on or return the screws, so I drove out without a front plate and got a ticket. I am really upset about this.
Repair Quality - 0.5/5.0 -
They removed my front license plate and didn’t put it back on or return the screws, so I drove out without a front plate and got a ticket. I am really upset about this.
Customer Service - 0.5/5.0 -
They removed my front license plate and didn’t put it back on or return the screws, so I drove out without a front plate and got a ticket. I am really upset about this.