B & M Collision Repair Center, Inc.

5.0 (4,115reviews)
100%
3011 SW Summit Ave,  Lawton,  OK  73505

In operation 28 years.

B&M Collision Repair Center is a family owned and operated collision repair business that has been serving the Lawton , Fort Sill area since 1998. Our goal is to provide quality collision repairs on a timely manner. We provide a high level of customer communication throughout the entire process including phone , text , and email messaging with our vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (4,115)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new or better than before the damage. The shop receives strong praise for proactive communication, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness is a standout theme, as numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is repeatedly highlighted as an exceptional touch that exceeded expectations. Customers also commend the friendly, professional, and knowledgeable staff. A few customers noted minor concerns such as repairs taking slightly longer than initially quoted, or small issues noticed upon pickup, reflecting areas where customers feel there is room to further refine the experience.
AI-Generated from reviews written in the last 12 months
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"... their paperwork was easy to read and understand. The repairs themselves were done to the highest level I could imagine! They even detailed my truck and ..." Read more
"... vehicles for years. There are many closer body shops...we drive 50 miles because of the quality of the work & the service they give." Read more
"The repair was better than new! I am very pleased with the highly skilled professionals working at B & M Collision ..." Read more
"Absolutely amazing work. Cant even tell it was damaged. Customer service was immaculate and the unmatched quality shows why you ..." Read more
"... communication was on point throughout the entire process. Repairs were done on the day I was expected to receive my vehicle back. Vehicle came back looking exactly ..." Read more
"... employees were professional, knowledgeable and caring. My repairs were done very quickly my car look brand new. They finished the repair a week early. Thank you ..." Read more
"... kept me informed every step of the repair process. Repairs were completed ahead of schedule and looks great." Read more
"... vehicle I would recommend them 100% of the time. My vehicle was ready earlier than expected" Read more
"... fantastic job with this. Looks absolutely amazing. They even got it done a day early. Fantastic work." Read more
"Faster then turn around then expected."
"The ability to keep me informed as to the time-line and status of what was happening was great. The repairs ..." Read more
"Outstanding! Very well communicated and efficient. They handled everything, all I had to do was show up for drop ..." Read more
"... finish. Smooth estimate and repair was quick. They kept me informed of progress by texts and delivered my truck when they said they would. No delays. They ..." Read more
"Great job, timely, kept us informed us all the way along the process. Exceeded our expectations."

My Experience

They did great work and in a timely fashion

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

B&M was professional and communication was on point throughout the entire process. Repairs were done on the day I was expected to receive my vehicle back. Vehicle came back looking exactly as I hoped after hitting a deer. I appreciate the professionalism, kindness over the phone, and speedy recovery for my vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looked like a new one inside and out! I really appreciated it!

Likely to Recommend

Will recommend

Repair Quality

Can looked like new. Fast and courteous service..

Customer Service

Garvin was very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Exceptional work, truck looks brand new

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding! Very well communicated and efficient. They handled everything, all I had to do was show up for drop off and pick up. The car was returned perfectly repaired and detailed! They even helped me return the rental car. 5 star!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There was white residue remains on the car ceiling that wasn't there upon drop off, the passenger side door panel is not flush/soldered together something, and there is a stain on the passenger seat that wasn't there upon drop off and won't come off. Additionally, the replaced scratch-resistant protectors are not seamless.

My Experience

B & M Collision always does an amazing job. I won’t use anyone else. They always kept me updated and they always do their best to accommodate! I will always recommend them to any and everyone I know and don’t know. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

everything looks fantastic and beautiful thank you

My Experience

I Alicia love B&M ! This was the first time using them and they are amazing! Keeping me informed via text and phone was one less worry! Even washed and cleaned the car, made me feel very valuable customer! Definitely will be using them again! ( hopefully not because hey no one wants to have a vehicle accident lol)

My Experience

Service was fast and courteous. Communication on vehicle progress was top notch. Garvon kept me up to date. Quality result and Sterling Customer Service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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