B & D Collision

4.9 (1,161reviews)
95%
1330 N Belt Line Rd,  Mesquite,  TX  75149
Bot
Shop AssistantSparkles

In operation 36 years, 26 years at this location.

Both the insurance and body shop industries consider I-Car to be the leader in training for the collision repair industry. The highest designation given by I-Car is the Gold Class and we are proud that each B & D Paint & Body, Inc. is an I-Car Gold Class facility. This is an achievement that represents an outstanding level of commitment to technical training and ongoing education. For our customer, we hope this gives you the peace of mind knowing that the employees at B & D are among the best trained in the industry, and your car is in good hands throughout the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,161)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good as nrw!

Likely to Recommend

Repair Quality

Very quick and courteous.

Customer Service

My Experience

My family has brought three different vehicles to your shop. Always amazing service and results each time. Thank you!

Likely to Recommend

Repair Quality

Unfortunately having to make an extremely poor recommendation for B & D Collision .. There are some positive points but the phone call today and the overall commitment to customer satisfaction ended EXTREMELY POOR.. Basically made multiple communication points regarding my tire .. wanting the damaged tire returned upon completion since I paid for that original tire with a warranty for a total of approximately $400 and the owner (Bobby) the manager (Keith) the "Team" who promised they would make right .. since they allowed my original tire to be discarded.. has now decided that they will not . Under complete negligence of their own.. will not replace the tire I asked to be returned to me upon completion. You say you will make things right and agreed 100% to resolve the situation... have now decided they will not replace the tire under any circumstances.. period.. they will and have tried to convince me of their reasoning and decision but again.. deception and poor customer service and poor decision making.. here we are.. and honestly the management doesn't care 0% 🙄 soooooooo 100% FAILURE . BAD DECISIONS = BAD CUSTOMER SERVICE = LOST MONEY 💰

Customer Service

Unfortunately having to make an extremely poor recommendation for B & D Collision .. There are some positive points but the phone call today and the overall commitment to customer satisfaction ended EXTREMELY POOR.. Basically made multiple communication points regarding my tire .. wanting the damaged tire returned upon completion since I paid for that original tire with a warranty for a total of approximately $400 and the owner (Bobby) the manager (Keith) the "Team" who promised they would make right .. since they allowed my original tire to be discarded.. has now decided that they will not . Under complete negligence of their own.. will not replace the tire I asked to be returned to me upon completion. You say you will make things right and agreed 100% to resolve the situation... have now decided they will not replace the tire under any circumstances.. period.. they will and have tried to convince me of their reasoning and decision but again.. deception and poor customer service and poor decision making.. here we are.. and honestly the management doesn't care 0% 🙄 soooooooo 100% FAILURE . BAD DECISIONS = BAD CUSTOMER SERVICE = LOST MONEY 💰

Likely to Recommend

Repair Quality

Amazing, Daniel did a great job keeping me updated on the repair and the process of where we were at.

Customer Service

You guys did an amazing job! I’ll def recommend.

Likely to Recommend

Repair Quality

Daniel was amazing!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you ! You’ll did great job and thanks for repairing my vehicle fast

Customer Service

Returned Clean

My Experience

Very satisfying with B&D collision, they did a great job.

Translated from Spanish by Carwise
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My Experience

Gracias por su buen trabajo 🤗

My Experience

Very good job excellent

Likely to Recommend

Very satisfying with your work

Repair Quality

Excellent very god job for b& d teams keep going guys

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

The repairs took longer than expected, but I truly appreciate the care and attention given to ensure everything was done correctly. Daniel and Kieth were both professional, accommodating, and a pleasure to work with. Excellent job—I am very satisfied with the service and would gladly recommend them to others

Customer Service

The repairs took longer than expected, but I truly appreciate the care and attention given to ensure everything was done correctly. Daniel and Kieth were both professional, accommodating, and a pleasure to work with. Excellent job—I am very satisfied with the service and would gladly recommend them to others

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied with the experience Blake was really great very friendly guy best experience I’ve had with a claim would definitely bring my vehicle back to their shop for any repairs.

Likely to Recommend

Deff would recommend and will be using them for my future repairs.

Repair Quality

Customer Service

Blake was great kept me updated every step of the way very happy with the costumer service.

My Experience

Absolutely great body work. I also had mechanical work completed and 2 days so far no check engine light.

My Experience

I wouldn’t go anywhere else. They are all so nice and polite. They explain everything and let you ask questions. The work they do is always amazing!!! When the young man that brought my car around was so sweet and respectful. Blake came out to tell me bye and said let him know if I needed anything else. Wonderful people!!!!! So thankful for them!!!

My Experience

Great customer service all around. Communication is A++++

Likely to Recommend

I've already recommended someone they should be headed your way soon.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast, efficient, and very easy to work with and trust !!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service