B & E Collision

4.9 (2,345reviews)
97%
1630 Lynn Garden Dr,  Kingsport,  TN  37665

B & E Collision is a family owned and operated auto repair business that has been serving the community since 1976. Our employees take pride in their work which allows us to offer a written lifetime warranty. Our main priorities are customer service and quality repairs. We gladly work with all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,345)

My Experience

Excellent job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good work on truck. Very long wait for parts.

Customer Service

Kelp informed on status.

My Experience

Excellent job on the repair. The car wash was a added bonus.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My repairs were handled diligently and quickly. They made sure paint matched and the repair was taken care of as well as needed calibration. Would recommend this team any time! Stephen kept me up-to-date with every detail until finished!

Likely to Recommend

Repair Quality

They were quick with the repairs and made sure to keep me updated with everything that was being done or was done

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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I have always used B&E to repair my cars. The only complaint that I really had was I wish I had better communication instead of me having to call and ask what the status was.

Repair Quality

Although B&E had my car longer than anticipated due to no fault of their own, I was extremely pleased with the work they performed on my vehicle. I received my vehicle back detailed and looking immaculate. I would highly recommend B&E to anyone.

Customer Service

Abby and Emma were great to work with. They kept me in the loop the entire time.

Likely to Recommend

Repair Quality

Thanks so much! Thanks for washing it, that was a surprise!

Customer Service

Returned Clean

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Repair Quality

Looks great!

Customer Service

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Customer Service

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I’m telling everyone how happy I am with the service I received. Thank you so much

Repair Quality

This was my first experience with B&E, I had always heard that you did good work. I am happy to say it was a great experience. Everyone was so nice, friendly, and professional. The work on the car looks beautiful. Also the car was washed and looked so shiny and the tires were polished. It looked great. I am very impressed with the car and the employees that I dealt with. Great job everyone. I am telling everyone how pleased I am. Thank you SO much!!

Customer Service

Great job!!

Likely to Recommend

Repair Quality

Customer Service

Great work, my car looks brand new. People there are really nice and kept me updated throughout the whole process

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looked great after they fixed it they kept me updated on it also I would definitely recommend them

Likely to Recommend

Would not recommend or would not not recommend but would tell to make sure what need to be fixed is on the estimate to make sure it is fixed.

Repair Quality

Did only what the paying insurance would cover. Had to agree to pay on my own to prove what was know to fix the car. And it was not fully fix. Just what the insurance would cover

Customer Service

Had to come in to office in middle of job to talk to office manger and insurance adjuster to get the car fixed.

Returned Clean