B Street Collision Manchester LLC

4.8 (360reviews)

96%

(636) 496-8458

13850 Manchester Road, Ballwin, MO 63011

96%

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13850 Manchester Road
Ballwin, MO 63011

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Take photos and get an online estimate

Online Estimate

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About B Street Collision Manchester LLC

See Photos

13850 Manchester Road
Ballwin, MO 63011

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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BMW

Honda

Hyundai

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Website

Reviews (360)

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Newest
Rating

313 Customers Rated

5 Stars

79.7% Complete

(287)
4 Stars

3.9% Complete

(14)
3 Stars

0.6% Complete

(2)
2 Stars

1.7% Complete

(6)
1 Star

0.3% Complete

(1)
< 1 Star

0.8% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The communication throughout the repair process received exceptional recognition, particularly the proactive text and phone updates that kept customers informed at every stage. Timeliness was a standout strength, with numerous customers delighted to receive their vehicles days or even weeks ahead of schedule. Staff professionalism, friendliness, and genuine care for customers were repeatedly highlighted. A few customers noted areas for improvement, including occasional delays in parts procurement, isolated quality concerns, and clearer upfront guidance on rental car options during extended repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... The team was professional, friendly, and completed the repairs quickly without sacrificing quality. The work on my vehicle was outstanding, and the ..." Read more

"The work was perfect and you cannot tell what was worked on, it is seamless."

"... Collision was professional and super to work with. Its been the easiest car repair experience I have ever had!" Read more

"... professional. They kept us in the loop every step of the way. The whole process was flawless as was the quality of their work." Read more

"BStreet did a great job on my GMC Sierra. Everyone was very friendly and very professional. My truck looked great when I got it back and they ..." Read more

"Amazing communication and finished jeep 3 weeks ahead of schedule. Thanks for everything."

"... My truck looked great when I got it back and they delivered it three days earlier than the original estimate. I would certainly go back to BStreet if I ever needed ..." Read more

"Our critic is that they kept the car 19 days! They had it before ordering the parts. Our previous experience with the Toyota collision ..." Read more

"... only complaint was previously explained in regard to the cost of the rental car for longer than necessary." Read more

"... complaint is the car wasnt completed on time. In fact it took three weeks for a small scrape." Read more

"... to the time I picked up my car. The best part was the multiple texts explaining where the repair was in progress. I hope I never have another accident but if I do ..." Read more

"... and later what was done were very clear, there was consistent communication about updates, and the job was done faster than I expected. The car looks great and it even ..." Read more

"... oriented. They were quick and did an AMAZING job! Progress updates were provided almost daily. I highly recommend this shop to anyone needing auto ..." Read more

"Amazing communication at all stages."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication