B Street Collision Manchester LLC

4.8 (298reviews)

96%

(636) 496-8458

13850 Manchester Road, Ballwin, MO 63011

96%

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13850 Manchester Road
Ballwin, MO 63011

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About B Street Collision Manchester LLC

See Photos

13850 Manchester Road
Ballwin, MO 63011

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (298)

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257 Customers Rated

5 Stars

78.2% Complete

(233)
4 Stars

4.7% Complete

(14)
3 Stars

0.7% Complete

(2)
2 Stars

1.7% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

1% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding expectations. Many noted their vehicles looked brand new upon return, often cleaner than when dropped off. Communication was a standout highlight, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed days or even weeks ahead of schedule. A few customers mentioned areas for improvement directly from their experiences, including occasional parts delays extending rental car costs, isolated quality concerns such as trim misalignment or new scratches, and in rare cases, mechanical issues discovered after pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"Every part of the process was 1010!"

"... the best experience Ive had with an auto body shop. Professional and turnkey from the first appointment to the last. Their communications approach, which allows the customer ..." Read more

"... Center is a top notch auto body repair shop! The staff are friendly, professional, and customer service oriented. They were quick and did an AMAZING job! Progress ..." Read more

"... service and how quickly the repairs were completed. The team was professional, efficient, and made the whole process smooth. Im very happy with the results and would definitely ..." Read more

"All of the staff were extremely friendly, courteous and helpful."

"... all the right repairs and parts replacements, and got my car back to me within two weeks and a week before their estimated date! Im very grateful that B Street opened this location ..." Read more

"Amazing communication and finished jeep 3 weeks ahead of schedule. Thanks for everything."

"... staff, excellent service, great communication, and they got the job done earlier and at less cost than their estimate. Great company I would highly recommend." Read more

"Our critic is that they kept the car 19 days! They had it before ordering the parts. Our previous experience with the Toyota collision ..." Read more

"Basic complaint is the car wasnt completed on time. In fact it took three weeks for a small scrape."

"... to the last. Their communications approach, which allows the customer to determine how often that they want an update, is excellent and they followed through on my request ..." Read more

"Amazing communication at all stages."

"... and later what was done were very clear, there was consistent communication about updates, and the job was done faster than I expected. The car looks great and it even ..." Read more

"... initially working for back and forth communication but once you had my vehicle, I never got a response again. I mentioned it at pick up and no one seemed very ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication