B Street Collision Manchester LLC
In operation 48 years.
B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was a repair after they remove the over head, the home buttons were not connected. They did good fixing their mistake.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was friendly and professional. I was kept informed about progress and the repairs were completed earlier than planned.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Everything looked fine but the engine light came on a mile down the road and has been on since. The oil gauge indicates a lower amount than what I am used to seeing. I will probably take it into a shop for an inspection soon.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent and the car seemed to be back to new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from Matt, my friend and agent
Customer Service - 5.0/5.0 -
My agent my helped me find them, all good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Entire team was kind and efficient with the repairs. Hope to never need repairs again but if I do this is my go to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Team was beyond kind and did the job quickly
Returned Clean
My Experience - 0.0/5.0 -
Front wheel inner liner is not installed properly and is sticking out with a large gap
My Experience - 5.0/5.0 -
Extremely helpful and very nice !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend, extremely helpful, great work, and they washed my car!
Customer Service - 5.0/5.0 -
Very helpful and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing! Thank you for excellent customer service too.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The outside and inside of your building is beautiful. Everyone in there was very pleasant and extremely polite. My car was finished one week early. I am completely satisfied with the care they took with my car. And I am also extremely satisfied with the way I was treated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Ric is great to work with.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I’m happy with the repair and the price was in line with 3 other quotes I received from shops in the area. Although it took two weeks for a minor repair (headlight assembly had to be ordered twice because arrived damaged) I was going to give it a higher score like an 8/10; however when I asked for a second quote for a small dent not to be included in the insurance claim, I was shocked at the price. For a simple quote for a minor dent with no paint damage I was asked north of $1,700 which is outrageous. If that had to go through insurance no agent would accept it. I work on cars as a hobby and I am very familiar with costs and processes. There is a dent removal shop right next to your facility that Bstreet has also used that would quote less than $200 for the same job. I was happy that I finally found an honest, quality body shop in town until I was given the quote for the dent. Seemed to me they were just trying to get me since the car was already in the shop for an insurance claim. Bad practice and bad start for a new business trying to establish themselves in this area.