B Street Collision Manchester LLC

4.8 (329reviews)
96%
13850 Manchester Road,  Ballwin,  MO  63011
Bot
Shop AssistantSparkles

In operation 48 years.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai

Reviews (329)

Likely to Recommend

Repair Quality

Great work, looks good as new!

Customer Service

Communicated throughout process, faster than expected repair (but would have liked a more accurate time frame for completion)

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

Efficiency and friendliness appreciated

Likely to Recommend

Way better than Caliber collision

Repair Quality

Organized, informative, and great end result. Keep it up

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

very happy with the repairs and service

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car looks brand new and super shiny! I bought this car used, and it looks like a brand new car right out of the dealerships lot

Customer Service

Everyone was super professional, and super helpful. Ben kept he very well informed as well!

Returned Clean

Likely to Recommend

I'd add it's kind of expensive but I would highly recommend this team.

Repair Quality

My repairs were necessary but extremely unwanted from my end. The debacle with this collision has been unpleasant since the accident. B Street Collision probably has the best customer service. Jimmy probably is the reason I proceeded with repairs. He is kind in a world that has not been nice. Nic also worked with me in a professional and kind manner. While I hated the extensive expense, these two gentlemen eased my rage with kindness. For that reason, I give a pretty high number. I don't really care about the car. I need it desperately but if kindness lacks, transportation anywhere doesn't matter. These two guys and Amanda and Ashley bettered my outlook. Plus, the car repairs are above satisfactory. I should give a 9 but I dwell on the unpleasantness of this darn accident. I do thank the B Street Collision team for bettering my experience. Thank you, thank you, thank you!

Customer Service

I've explained this. The team used genuine kindness to better a terrible experience.

Returned Clean

My Experience

B Street made the process of repairing my car seamless They were professional and communication throughout was excellent I would strongly recommend B street and shout out to Jimmy Tiegen for all his hard work ! Thank you all so much!

Likely to Recommend

Repair Quality

I am really happy with overall service, timely updates. The car was fixed and ready within 1 week.

Customer Service

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Repair Quality

Quick & efficient.

Customer Service

Very Good service.

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You can be sure!

Repair Quality

They were awesome!

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

I had a great experience with this auto body repair shop and can’t recommend them enough. From start to finish, they were professional, efficient, and truly understanding of my situation. We only have one car, so being without it is very difficult for my family, but they went above and beyond to get the job done quickly without compromising quality. The repairs were done beautifully, and my car looks as good as new. Thank you, Sanja

Customer Service

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Likely to Recommend

Repair Quality

Everything was great and well explained and Ashley and Amanda are the best ..they took time to listen to me and i saw them be just a polite and well informed to other clients.

Customer Service

Amazing. Great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

I hope nobody needs their car repaired, but I highly recommend B Street.

Repair Quality

If there was an eleven I would pick 11!! B Street Collision did amazing work!! My vehicle was repaired beautifully and perfectly!! I was informed of the progress and my vehicle was finished before the promised date!!

Customer Service

Great customer service, especially by Nick

Returned Clean