Baker Collision Center

291reviews
1621 Savannah Hwy,  Charleston,  SC  29407

Baker Collision Center is a full service auto-body repair and paint facility offering the same outstanding quality and service you've come to expect from Baker Motor Company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Jaguar
Land Rover
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan

Reviews (291)

Likely to Recommend

That can improve based upon your company's follow up.

Repair Quality

The passenger side of the rear bumper does not appear to have a good fit up with the panel it is attached to. I can see the connectors where as I can't on the driver side. Also, water doesn't run off above the tail lights as they should. The water runs down between the lights and rear body.

Customer Service

My Experience

Courteous and attentive to our needs. Made sure that everything was correct and fully functional on our car.

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Repair Quality

Customer Service

My Experience

Brought fresh baked cookies to Rob for doing such a great job. Ask him

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Repair Quality

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My Experience

Very efficient -- good communication .

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Returned Clean

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Customer Service

My Experience

Repairs were pushed back from a week to six. Horrible customer service and car was fixed incorrectly and now have to return to recieve proper parts. Over all F-

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Repair Quality

My rubber bumper could have been replaced. It was not on properly when I inspected car.

Customer Service

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My Experience

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Repair Quality

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My Experience

Professional, helpful, kept me up to date, answered all my questions. A pleasant experience brought about from an unpleasant one (getting rear-ended). I'll be coming back!

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Repair Quality

Customer Service

My Experience

Although the Collision Center did a great job, I still have problems with my touch screen that I made the Service department aware of. They said they had fixed it with a software update but apparently they never checked to see if it actually resolved the issue. It didn't and now I will have to bring it back to get fixed.

Likely to Recommend

Repair Quality

The Collision center had my car for a month, I notified them several times that my touch screen wasn't working in certain places. I was then told that the touch screen had been fixed, but it seems like no one actually checked to see if the screen was working.

Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Repair was delayed a little due to late delivery of a repair part, but customer service was superb that Ive received from Todd at collision center!

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Repair Quality

Customer Service

Rob was great at giving me a status update