Balboa Auto Body
In operation 36 years.
Expect Excellence! Specializing in auto body repair for all makes and models, foreign and domestic. Serving our community for more than 30 years, we are a small family owned corporation that prides ourselves on providing excellent customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was excellent. People were friendly and went the extra mile! I’d recommend anyone who needs bodywork to Balboa!
My Experience - 5.0/5.0 -
I appreciate Balboa Auto Body helping solve the last few issues with the car. Sometimes things do not go right the first time, but they did great to solve the issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had an amazing experience from start to finish. Made a stressful situation much easier to deal with. Highly recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, friendly thorough, easy
Customer Service - 5.0/5.0 -
Thorough, great communication
Returned Clean
My Experience - 5.0/5.0 -
I'm very satisfied with the repair on my Honda Passport bumper. Well done!
My Experience - 5.0/5.0 -
Great customer service and repair work!
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0 -
recommend.
Repair Quality - 5.0/5.0 -
EXELENT JOB
Customer Service - 5.0/5.0 -
Thank You.
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and buffed out the other headlight making it look like a new front end. Paint was matched up perfectly. Thanks again.
My Experience - 5.0/5.0 -
I'm completely satisfied with the repair on my car. They did a great job and was ready as promised. I would definitely recommend Balboa Auto body to anyone. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good work thank u for cleaning my car
My Experience - 5.0/5.0 -
Good work done by a great company.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
My claim was confused with another claim at the body shop which resulted in incorrect info being reported to my insurance company concerning the actual completion date This resulted in my insurance company terminating rental car benefits early which resulted in my being delayed 1.5 hours at the rental car agency before the matter was cleared. I was in the phone and on hold for 35 minutes before I could reach my auto insurance claims team. Enterprise ended up charging me for three days when the insurance should have paid. I was in the phone with State Farm about this but they finally cleared it up Enterprise placed theee different holds on my credit card because they were under the impression I had kept the car three extra days when I did not I had to make another call in Saturday to clarify this with enterprise and ask them to remove the holds All in all I spent 2.25 hours total on this to clear up the mess created by the error at Balboa Auto Body Also personnel who worked on my car left the air conditioning fan running at high speed without turning it off. Additionally air vents were adjusted and not returned to original position. Radio was left ion and station presets were tampered with I brought my car in for a rear bumper repair /replacement and I do not understand why technicians would need to alter my instrumentation cluster, AC , radio and vents settings. They had no business messing with my radio AC and vents I have been a loyal customer of Balboa Auto Body and have sent you many referrals. Never had a problem before. This job was not handled well because balboa auto body knew there was a problem with the mix up concerning the two Mercedes in the shop but chose to do nothing about it until Friday September 6 when it was already too late I realize that errors occur. However when an error occurs and you already know about it and you do not correct it that poses a huge problem to the customer You have always been highly professional in your dealings with me. However this one time I am sorry to say you did not
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for making this a very smooth and informed experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great body shop. Really nice people. My car looked great when I picked it up! Would definitely recommend to others!