Ball Body Shop
In operation 68 years, 34 years at this location.
With it's expansion in 2010, Ball Body Shop, 2225 Eagle Dr., Middleton, has become one of the largest full retail body shop in the state of Wisconsin. But the company didn't just increase the number of service bays or apply a fresh coat of paint, it also added high tech equipment to turn it into a state-of-the-art facility. Ball Auto Body Repair re-manufactures vehicles back to pre-accident condition. With our special way of superb customer service, we can get you back on the road in no time at all!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I needed to have my passenger-side mirror replaced after bumping it on the garage door. I obtained an estimate from another body shop that I was not happy with. I got a second opinion from Ball Body Shop, and their repairs were 1/2 the price, and completed in 1/4 of the time. Everyone at Ball Body Shop was very polite and helpful from beginning to end. I am extremely happy with their work!
My Experience - 5.0/5.0 -
After my first visit there, I met with Scott, Betsy, and Rebecca. All of them were always immediately responsive to any questions I had and extremely pleasant to work with. They went out of their way to help me. There were 2 younger men who also very helpful. I'm sorry I don't remember their names.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent coustmer service and repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I refer people to your business. Every chance I get.
Repair Quality - 5.0/5.0 -
Excellent work was done on my car, and it was completed much earlier than expected. I am completely satisfied with the service provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Antoinette, Betsy and everyone else we interacted with were amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for the repairs and kept my car clean. I appreciate at it. I heard the headliner rattling after picking up the car, but I thought I fixed it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good work as far as we can tell.
Customer Service - 4.0/5.0 -
Different answer's on time frame of when car would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and they communicated with me throughout the process so I knew what was happening - I hope I don’t need to come back anytime soon but I thought everything was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and excellent work
Customer Service - 5.0/5.0 -
Excellent communication and excellent work
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
From the beginning, we were told the repair would take 7-10 days. It took 27 days. I am not upset about the length of time, more the fact that we were misled, especially when we were later told that we should not have been told it would take 7-10 days. I had scheduled travel to leave on the 9th, and this was contingent on the given information that the car should’ve been done at the latest a week prior. Instead, it was difficult to figure out travel arrangements and made that vacation more difficult and costly. Further, we received messages about when it would be done. On the 9th we were told it was in paint (they had said that since the 7th) and still on track to be done on the 10th, so we returned the rental car. We found out the next day that it was not in fact in paint in wouldn’t be done until the next week. We got it back the 14th. It was an inconvenience to not have the rental car because of the repeated miscommunication. Repeatedly telling us untrue information about the process was frustrating and cost us time and money. I do appreciate the text updates, but wish that they were accurate.