Caliber - Madison - West Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Professional and friendly. Just wish 1) parts could have been ordered prior to dropping vehicle off to minimize time in a rental and 2) automated texts would have been more accurate with estimates of day of completion
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
For a major repair, definitely recommended.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Very friendly and helpful staff. Would have appreciated more communication at the end of the repair.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
replaced window broke again after bump in road
Customer Service - 0.5/5.0 -
Poor communication. Constant Delays. Took almost twice as long as what was initially estimated.
Returned Clean
My Experience - 5.0/5.0 -
It took 2 months which was rough but I’m am pleased with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communications were very good and the car looks unblemished. Exceeded my expectations. Thank you.
Likely to Recommend - 5.0/5.0 -
Without hesitation
Repair Quality - 5.0/5.0 -
Great communications, on time and the car looks new.
Customer Service - 5.0/5.0 -
Great communications and explanations about the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber has ALWAYS done an AMAZING JOB with any vehicle I’ve brought in. I also want to compliment the ladies who answer the phone. They have always been so kind and helpful answering my questions. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was VERY HELPFUL!!! Would HIGHLY RECOMMEND Caliber.
Customer Service - 5.0/5.0 -
Very thorough and professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like new!! The staff at the Madison Wi Odana Rd Caliber were awesome. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service and the professional staff. My car is like new again.
Customer Service - 5.0/5.0 -
Great staff at the Odana Road Caliber location. Great repair on mycar!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked so much better after it was repaired from the hail damage.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice and professional. And my car looks great. Thank you
My Experience - 5.0/5.0 -
The employees were very professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Customer service is amazing!
Customer Service - 5.0/5.0 -
Amazing!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop for Mazda Soil Crystal Red Metallic
Repair Quality - 5.0/5.0 -
Great work - thank you!!
Customer Service - 5.0/5.0 -
Friendly people, they carefully looked at what needed fixing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was perfect.
Customer Service - 5.0/5.0 -
Personality plus!!! And professional!
My Experience - 5.0/5.0 -
Dave was the best and kept me informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave in Madison is the best!!!