Caliber - Middleton WI
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Changed completion date probably 15 times and kept forgetting to order parts.
Customer Service - 0.5/5.0 -
See previous note.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There are some gaps that weren't there before.
Customer Service - 2.5/5.0 -
Poor communication and updates.
Likely to Recommend - 0.5/5.0 -
My name is Tharten , I am very much disappointed with the current going my vehicle hail storm claim damage , I have been waiting and being patience long time time I had my first appointment on June 22nd 2026 1 pm on Monday setup by David at Middleton wi caliber collision, kept my vehicle at garage for a month afterwards not knowing how long will I have to mange without it , it is only my working truck, i went to garage and manager Cali told me they are waiting for the parts and he made me pay the deductible money that day which is $250 before handover the key my vehicle is not complete repair at all , I am still waiting no any updates almost hitting three months now , thank you
Repair Quality - 0.5/5.0 -
My name is Tharten , I am very much disappointed with the current going my vehicle hail storm claim damage , I have been waiting and being patience long time time I had my first appointment on June 22nd 2026 1 pm on Monday setup by David at Middleton wi caliber collision, kept my vehicle at garage for a month afterwards not knowing how long will I have to mange without it , it is only my working truck, i went to garage and manager Cali told me they are waiting for the parts and he made me pay the deductible money that day which is $250 before handover the key my vehicle is not complete repair at all , I am still waiting no any updates almost hitting three months now , thank you
Customer Service - 0.5/5.0 -
My name is Tharten , I am very much disappointed with the current going my vehicle hail storm claim damage , I have been waiting and being patience long time time I had my first appointment on June 22nd 2026 1 pm on Monday setup by David at Middleton wi caliber collision, kept my vehicle at garage for a month afterwards not knowing how long will I have to mange without it , it is only my working truck, i went to garage and manager Cali told me they are waiting for the parts and he made me pay the deductible money that day which is $250 before handover the key my vehicle is not complete repair at all , I am still waiting no any updates almost hitting three months now , thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Becky Boss was amazing in keeping me updated on the repairs. She shared some progress the photos and the photos of the grid that finds all the dents. She also went above and beyond to get my insurance information straightened out. She made it a stress-free experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the help Dave!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything about my experience with Caliber was first rate. They were very organized and professional. Most important, they did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
When i drive above 60 mph , getting noise near right (repair) window. So need to verify
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! I highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second repair they have done on my car and as always they did an immaculate job. 10/10.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In fact I recently did so.
Repair Quality - 4.5/5.0 -
Minor damage to my vehicle in a low speed accident. All generally went well. Estimate process was easy/good; interaction by Caliber with the insurance company was seamless (including providing rental car while my car was in repair). Scheduling for repair after the estimate was completed was easy but it was about a month out from the time of the estimate (my damaged car was perfectly drivable). Repair was expert; after the repair was completed there was no indication that the car had ever been damaged. So the logistics of all that was fine. The best part is the customer service. They walked me through all the steps of the process and answered all my questions, and even agreed to see if they could remove a minor scuff blemish during the repair process at no cost (which they successfully did). This is my third experience with Caliber over a period of 10+ years and is in keeping with previous experiences.
Customer Service - 5.0/5.0 -
Great customer service. See previous comment.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From estimate to pick up, very smooth and easy process! Thoroughly enjoyed Becky (the estimator) helping me with all my questions during this process!