Ball Body Shop
In operation 68 years, 34 years at this location.
With it's expansion in 2010, Ball Body Shop, 2225 Eagle Dr., Middleton, has become one of the largest full retail body shop in the state of Wisconsin. But the company didn't just increase the number of service bays or apply a fresh coat of paint, it also added high tech equipment to turn it into a state-of-the-art facility. Ball Auto Body Repair re-manufactures vehicles back to pre-accident condition. With our special way of superb customer service, we can get you back on the road in no time at all!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The repair work is excellent. The car looks like new. However, the total cost of the repair was over twice as much as the original estimate. All the repairs were not at Ball Body Shop; the car was placed at another repair shop. We came to Ball Body Shop because we thought it had a business relationship with Toyota and Smart Motors and that all work would be completed at Ball Body Shop. That was not the case. The car took three weeks to repair, in part because it was worked on elsewhere, and the rental car expense was an out of pocket expense. Thank you.
Customer Service - 4.0/5.0 -
I requested text messages to inform me of repair status. Mostly, the customer service department contacted me regularly but only after further requests when repairs were taking longer than expected.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was super helpful. Totally kept us updated during the whole repair process and a job which was well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I need to bring the vehicle in for a couple minor items. The rear lift gate automatic control isn’t working properly. There is some sort of interior trim piece that is in the rear storage area - assuming that it’s supposed to be installed somewhere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service and quick repair
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Customer service was excellent except on initial appraisal, I was given the amount to pay that was actually what my INSURANCE would pay, not what I would pay. I received some condescension when I tried to clarify. (Could be as a young woman talking to an older male staff. It happens.)
My Experience - 5.0/5.0 -
Amazing experience. Took great care of my car while it was in, and gave me updates to ensure that. They went above and beyond for the care of my car. 12/10 experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect as usual
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
Likely to Recommend - 4.0/5.0 -
Cost prohibitive but likely competitive
Repair Quality - 5.0/5.0 -
Really excellent and thorough work
Customer Service - 5.0/5.0 -
Professional at pick up
Returned Clean
My Experience - 5.0/5.0 -
All good...may have a window set issue. Noticed a bit of "whistling' from drivers window. Will monitor.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I seem to have a rattle and perhaps some wind whistling.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ball has good communication and nice people to deal with. I like the way that enterprise would bring the cars and pick them up right there.
Customer Service - 5.0/5.0 -
Communicated well and kept me up to speed on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Very efficient!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The quality and communication for my repair service was excellent and I couldn’t ask for anything more. The results of the repair was also excellent and very glad that I chose your Repair Shop to do the work.