Bartow Ford Company

4.8 (1,468reviews)
97%
2800 US-98,  Bartow,  FL  33830

Bartow Ford Co. has been serving the community since 1948. Our goal is to provide high quality repairs and excellent customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,468)

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Keep up the good work

Repair Quality

Great job, looks very nice

Customer Service

Customer service was good

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I was kept up to date on my repairs. The repairs were done perfectly. All employees were great!

Customer Service

Very helpful. It was pouring rain when I arrived to pick up my vehicle. Jan got all my possessions out of the rental and into my vehicle.

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Already have.

Repair Quality

I thought the service, the collision guy that checked me in, Matt, and the courtesy driver, John were beyond exceptional. Professional, courteous and efficient. Very, very pleased. It seems my vehicles’ issues have been repaired properly. I can’t be happier. Thank you so much. (I have shared this experience with others in the community and told them how happy I have been with Bartow Ford Collision). Sincerely, Mary

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Repair Quality

I'd like to drive the car a little more before I can fully tell you what is a little early to tell.

Customer Service

Customer service did their very best during what was a lengthy time for repairs.

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Repair Quality

Looks great and Dean kept me informed through the process.

Customer Service

The receptionist at the desk was super friendly and helpful. Dean was great too.

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Courteous employees, very helpful. It was a pleasure dealing with Bartow Ford‘s Collision Center

Repair Quality

Joni was friendly and professional. A driver took me to pick up my rental. He was very courteous.

Customer Service

They were very helpful and friendly.

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Dean Brown was my POC for body shop. Dean's professionalism and genuine care for customer experience contributed to an exceptional experience with car repairs. I will highly recommend Bartow Ford Body Shop for the customers going the wrong way!!

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Matt Gonzaleb was awesome. I am not a very patient person. Matt handled me with excellent service and compassion the whole way thru my repairs. He has the patience of Job.

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Customer Service

Food

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I have already done that before I got back my vehicle because of the way I was shone respect.

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1000% satisfied

Customer Service

Perfect, great service.

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I definitely will

Repair Quality

The process was so easy and your staff was so kind. I dont think I have ever had the level of communication you all provide either. My car looks new! I am so happy I chose Bartow Ford.

Customer Service

They are all so nice and took the time to explain everything to me. I really like your staff. Matt was just the best!

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Repair Quality

Great job and everything went smoothly but there is always but and I did not appreciate it how Joni did cause some changes to my rental where I was surprised with a unexpected charge to my card but Bartow Ford took care of within the hour and refunded me back . Thank you Bartow Ford

Customer Service

Great job and everything went smoothly but there is always but and I did not appreciate it how Joni did cause some changes to my rental where I was surprised with a unexpected charge to my card but Bartow Ford took care of within the hour and refunded me back . Thank you Bartow Ford

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Repair Quality

I took my car back in because they forgot to re-hang the rear camera of my dash cam. They just took the slightly sticky part & re-stuck it to the window. It is up, hut barely hanging on. Why did they not use a NEW adhesive pad? Other than that, everything looks great!!

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