Bartow Ford Company
Bartow Ford Co. has been serving the community since 1948. Our goal is to provide high quality repairs and excellent customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
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- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
We had to bring it back twice. The second time, the shop foreman informed us that the tierods were bad and asked if Joanie had not informed us. (She had NOT) If she had told us, we would have paid to have them replaced while you had my truck, so you could do the alignment after. Now we have to replace the tierods and then pay to have it aligned AGAIN after you just did it.
Customer Service - 2.0/5.0 -
I was not kept informed on the status of my repairs. My insurance adjuster was not kept informed either. Almost every time I called and left a message asking for a call back, I did not receive a call. Usually instead of calling me back, Joanie called my fiancé. One of the times, I called after 4 to see if my truck was done and she said she would check on it and call me right back. She never called me but I sat, waiting for the call until 5:30 and became very frustrated to learn that she had called my fiancé and told him that she had already talked to me and given me an update. My truck was brought into your shop on 02/23/26. I was told the repairs were done on 04/16/26. We had to bring it back on 04/17/26. I was told the repairs were then PROPERLY done and I picked it up on 04/24/26. We had to bring it back again on 04/26/26 only to find out we were not informed of an issue that was found. What began as a 14 day repair, per your shops initial supplement, turned into over 2 months. I have to pay my monthly payment and insurance for 2 months for a vehicle I couldn’t even drive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Another great experience. The collision/body shop are true professionals.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bartow collisions was absolutely awesome. They communicated they assisted they made sure to accommodate time for personal use of a vehicle and make appointments. They communicated each step of the way, letting us know how things were going, contacted us immediately. If there was something wrong we will be going back in the future if needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy with Bartow Ford as a whole
Repair Quality - 5.0/5.0 -
It looks good as new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You do a really good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All work done on my truck was excellent. Looks like nothing ever happened.
Customer Service - 5.0/5.0 -
All contacts were very polite and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Dean was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is as good as new. Your employees were great. I especially appreciated Dean and his team.
Customer Service - 5.0/5.0 -
See previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bartow Ford is the best