Basil Ford

4.5 (720reviews)
89%
1540 Walden Ave,  Cheektowaga,  NY  14225

In operation 40 years, 38 years at this location.

A newly updated facility with multiple techs and multiple paint bays. We are also I CAR certified gold and aluminum repair certified. We work on all original equipment manufacturers and all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (720)

Likely to Recommend

Depends on the vehicle..

Repair Quality

The part I was waiting for still is not in my and it was there for 2+ months

Customer Service

Likely to Recommend

Repair Quality

Great Job. It looks exactly like it did before I was hit.

Customer Service

Everyone was super nice

Returned Clean

Likely to Recommend

Repair Quality

Very good job and made the process easy

Customer Service

Very friendly and answered all questions- even ones I hadn’t thought of

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The mistakes and length of time the repairs took I would not recommend

Repair Quality

Car was returned filthy. Had to have insurance company call to get new front tires .

Customer Service

Customer service was not good

Returned Clean

Likely to Recommend

Repair Quality

Outstanding customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fast, kept communication

Customer Service

Very welcoming, and they communicate with each other which makes it easier to talk to the main office staff about concerns if any

Returned Clean

Likely to Recommend

Repair Quality

I was real glad with the work and with everyone cumster service

Customer Service

Very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Some of the best customer service I've had. I'm pleased with the care and service my vehicle received.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scott , Alex and the collision shop went above and beyond to help me take care of the repair from start to finish. They were knowledgeable, competent , friendly and kind. It’s not always easy to find that combination!

Customer Service

See above comment :)

Likely to Recommend

Repair Quality

My car looks like new!

Customer Service

Tim did a great job keeping me informed along the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Great team

Returned Clean

Likely to Recommend

Job well done

Repair Quality

Excellent job

Customer Service

Returned Clean